Herb Chambers Ford of Braintree - Service Center

All went well With pick up and drop off using valet and work was completed as planned work was completed as planned More

I have 2 or 3 Ford dealers near my house but I only trust in herb chambers dealers in herb chambers dealers More

Excellent service and assistance from Cindy who went out of her way to assist me. My hearing disability isn't a problem with Cindy's assistance. of her way to assist me. My hearing disability isn't a problem with Cindy's assistance. More

I went in for routine service and waited for my vehicle. Everyone there was extremely pleasant and friendly and gave amazing service! Everyone there was extremely pleasant and friendly and gave amazing service! More

My go to place for service and sales, everyone is so helpful. Thank you all. helpful. Thank you all. More

Great dealership never had any issues there bough two ford trucks there great service thank you Herb ford trucks there great service thank you Herb More

Scheduling was a breeze on the Ford app. Pull up check in was quick and professional. I opted to leave and pick my vehicle up later. Within two hours it was ready. Pull up check in was quick and professional. I opted to leave and pick my vehicle up later. Within two hours it was ready. More

Excellent service amazing team very friendly and great waiting area. I am very happy with the service department, kudos to the team. waiting area. I am very happy with the service department, kudos to the team. More

We have a new Ford Edge that we bought from another dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what really sold me today was their service department. In my opinion, Jack Nguyen and Scott Lewis are 2 very honest employees that work for Herb Chambers. I had issues with this other dealership who I won't name but, they are a Ford Dealership in Quincy who starts with letter Q. And they give horrible service. They are not honest in my opinion. Herb Chambers in Braintree could teach a thing or two to other dealerships. Jack (in my opinion) could train the other dealerships how to deal with customers with grace, kindness, and dignity. Jack and Scott are valuable assets to the Herb Chambers team. We will always service our car with them. And soon will be buying another car with them. Quirk Ford (whoops I said their name) should be ashamed of themselves for how they treat their customers and not lie to them. Quirk Ford is a horrible dealership in Quincy. I should have driven the extra miles to Braintree to Herb Chambers. Lesson learned. More

Cindy gave me honest advice with my repair. She Restored my faith in this dealership She Restored my faith in this dealership More