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Herb Chambers Ford of Westborough
Westborough, MA
935 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 935 reviews
November 23, 2018
No#1 with me. I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the rig I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the right kind of vehicle to meet my needs and finances. If I were to purchase another car, I would seek him out to help me with my purchase. Great person! More
by mcalicesusan
Employees Worked With
Helpful November 19, 2018
On a scale of one to ten, I rate Paul Scannell twenty. Paul works very hard to fill your needs. He is friendly, courteous and exhibits a desire to be as good as he can be in helping your buy a vehicle. Paul works very hard to fill your needs. He is friendly, courteous and exhibits a desire to be as good as he can be in helping your buy a vehicle. With a twenty rating how much more can you say. More
by newcarguy
Employees Worked With
November 14, 2018
Great experience Outstanding experience from all team members. Marie and George were excellent, friendly and very professional. The overall experience was great and Outstanding experience from all team members. Marie and George were excellent, friendly and very professional. The overall experience was great and we will highly recommend to our friends. Thank you for all your support. More
by Wilki1844
November 02, 2018
Got a new truck Not a bad experience to get a new truck. Good inventory to choose from. Not very willing to negotiate on their pricing. This was a lease vehicle Not a bad experience to get a new truck. Good inventory to choose from. Not very willing to negotiate on their pricing. This was a lease vehicle More
by Jim
Employees Worked With
October 30, 2018
Friendly, fast, helpful I was looking into a car...I had the keys in my hand in less than 48 hours! Great experience overall. Its very easy to get a brand new car here! I was looking into a car...I had the keys in my hand in less than 48 hours! Great experience overall. Its very easy to get a brand new car here! More
by Cassie
Employees Worked With
October 21, 2018
New to Herb Chambers Ford Paul was great in assisting me with the purchase of the 2018 Explorer. Very pleasant and knowledgeable in everything we discussed. There was no pres Paul was great in assisting me with the purchase of the 2018 Explorer. Very pleasant and knowledgeable in everything we discussed. There was no pressure just reassurance on my purchase More
by Wendy
October 09, 2018
Did not refund funds paid for warranty Promised to rebate $550 I paid for a warranty that was snuck into the paperwork. Will not even respond to E-mails Has been close to two months. No mo Promised to rebate $550 I paid for a warranty that was snuck into the paperwork. Will not even respond to E-mails Has been close to two months. No money yet. I did file a formal complaint with the Attorney General, but that will take months More
by NissanZ
Employees Worked With
Doug Freeman, Jonathan Filleuil, David Chapin
September 18, 2018
Return Customer This is the third used vehicle that we purchased at Ford of Westborough. We traded in our old Explorer for a newer one. The experience was pretty qu This is the third used vehicle that we purchased at Ford of Westborough. We traded in our old Explorer for a newer one. The experience was pretty quick and easy (for a car purchase)! David was very patient and let me drive several vehicles as I researched options. More
by mpazienza
Employees Worked With
David Chapin
September 02, 2018
Great Experience! We had a fantastic experience at Herb Chambers of Westborough. The staff are friendly and knowledgeable. Our salesperson, Brenda, was great! It was We had a fantastic experience at Herb Chambers of Westborough. The staff are friendly and knowledgeable. Our salesperson, Brenda, was great! It was like talking to a friend, no pressure, and a fun experience. I highly recommend this dealership! More
by KaijaS
Employees Worked With
Brenda Davis, Bob Pierce, Sonia Wahome, Miguel Silva
August 14, 2018
2018 Ford Explorer Purchase Typically dislike experience of purchasing a new vehicle; however, thie experience at Herb Chambers Ford of Westborough was pretty pleasant! Saw the v Typically dislike experience of purchasing a new vehicle; however, thie experience at Herb Chambers Ford of Westborough was pretty pleasant! Saw the vehicle I wanted on Ford website...drove 1hr to dealership & after some negotiating we came to a reasonable agreement! Next business day was able to pick it up & drive it home!! Totally love my new Ford Explorer!! More
by Mona14
Employees Worked With
David Chapin
