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Herb Chambers Ford of Westborough
Westborough, MA
936 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 936 reviews
August 14, 2018
2018 Ford Explorer Purchase Typically dislike experience of purchasing a new vehicle; however, thie experience at Herb Chambers Ford of Westborough was pretty pleasant! Saw the v Typically dislike experience of purchasing a new vehicle; however, thie experience at Herb Chambers Ford of Westborough was pretty pleasant! Saw the vehicle I wanted on Ford website...drove 1hr to dealership & after some negotiating we came to a reasonable agreement! Next business day was able to pick it up & drive it home!! Totally love my new Ford Explorer!! More
by Mona14
Employees Worked With
David Chapin
Helpful August 05, 2018
2004 Lincoln LS repair Quick,efficient and cost effective! The staff was very helpful, clear and concise in their approach to my service experience. I would highly recomme Quick,efficient and cost effective! The staff was very helpful, clear and concise in their approach to my service experience. I would highly recommend the service at Herb Chambers Ford to everyone! More
by Satisfied Toyota Sequoia Client
Employees Worked With
Jerry Flynn
July 29, 2018
It was great and very easy The process was smooth and pleasant thanks to the friendly and helpful people. Really enjoying being out and about; hoping to have this car around for The process was smooth and pleasant thanks to the friendly and helpful people. Really enjoying being out and about; hoping to have this car around for awhile. Couldn't be happier so far. Thank you! More
by 04evo8
July 28, 2018
The right people Michael Ganas is excellent in explaining what needs to be done, how long it will take, why it is important ( or not) and the cost. I am always treated Michael Ganas is excellent in explaining what needs to be done, how long it will take, why it is important ( or not) and the cost. I am always treated with respect and never talked down to or made to feel ignorant. More
by Suefocusowner
July 19, 2018
Purchased 2018 F 150. Great selction of F 150's I was looking for. Great value for trade. Great price on new vehicle. Sales staff were all very helpful. Excellent experienc Great selction of F 150's I was looking for. Great value for trade. Great price on new vehicle. Sales staff were all very helpful. Excellent experience. More
by Mike
Employees Worked With
Mike Mangrum, Ethan Rawson, Georgiy Akhpatelov, Michael DiMella
July 18, 2018
Don’t waste precious time! Easily the best deal for my new 2018 Explorer! I got the bet deal on both ends (my trade and my buy) and it was quick and painless!! I went to 6 othe Easily the best deal for my new 2018 Explorer! I got the bet deal on both ends (my trade and my buy) and it was quick and painless!! I went to 6 other dealers all over New England, the closest was $4300 more expensive and they gave me $2200 less for my trade! If you have ever purchased a car, they never do that!! Worth your time and will save you money!! More
by Fordgirl
Employees Worked With
Miquel Silva
July 12, 2018
Bought a new Ford Explorer I went to look at new explorers. I was greeted by Mr. Paul Scannell. He was pleasant, professional, kind, courteous, and very friendly. Over the next I went to look at new explorers. I was greeted by Mr. Paul Scannell. He was pleasant, professional, kind, courteous, and very friendly. Over the next several hours, days I decided to purchase a new 2018 Explorer. There was no pressure by Paul. He clearly explained, in detail, about cost, payments, warranties, etc.. I truly could not have been happier with the entire experience. He showed me several vehicles and allowed me to decide which one was suitable for my families needs. I then spoke with Doug in financing. Again, he was wonderful. Spent the time explaining all the paperwork while at the same time being friendly and a gentleman. More
by Semperfi81
Employees Worked With
July 02, 2018
Excellent Professional, courteous, and fair. One of the more pleasurable car buying experiences I have ever had. I highly recommend purchasing from this deale Professional, courteous, and fair. One of the more pleasurable car buying experiences I have ever had. I highly recommend purchasing from this dealership. Great job!! More
by The Biebs
June 23, 2018
You can’t beat the service I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Fo I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Ford and The service has been by far above and beyond! Unfortunately I hit a rock in popped a tire and not only did they go above and beyond and get the specific tire I needed to get, I was in and out in less than 30 minutes. More
by Fordgirl
Employees Worked With
Miquel Silva
June 23, 2018
Excellent new car purchase!! I was very satisfied with my new Mustang purchase. All the salespeople worked together as a team to help me get this deal done. They even delivered it I was very satisfied with my new Mustang purchase. All the salespeople worked together as a team to help me get this deal done. They even delivered it to my house! More
by Duck
Employees Worked With
Miguel Silva., Mike Mangrum, Michael DiMella
