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Herb Chambers Honda

Boston, MA

4.8
2,876 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,876 reviews

July 17, 2026

Sean DeSilva is really fantastic. I was in twice earlier this month - the first time to look at a sensor that hadn't been reset after an oil change, and the second time for a state in More

by Mike D.
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Herb Chambers Honda responded

Thank you again for taking the time to let us know how we did!

July 15, 2026

I called Sean about servicing my CRV and he told me to bring it right down. Oil, filters, and tires were all checked, and he kept me informed of its status. Great job! I was out in 90 minutes. More

by Wols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Herb Chambers Honda responded

Wols, we are delighted to see this rating! Have a great day!

July 14, 2026

Just wanted to thank Sean DaSilva for the work he did in digging into some errors (not his) that initially looked as if I owed more money for work that I had already paid for. He got everything squared awa More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Herb Chambers Honda responded

Hi, thanks so much for rating us so high! Be safe on the road!

July 11, 2026

We went in on Friday of 4th of July, test-drove one vehicle, haggled on the price, purchased it and picked it up on Monday because they were closed for the long holiday weekend. It couldn’t have been e More

by anorregaard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2026

I had the pleasure of working with Sean DeSilva today. He was super personable and he took the time to explain all I needed to know about my service. He was kind courteous and knowledgeable. I would look More

by dotpah03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2026

I am very pleased with the Honda service I received today. Sean DaSilva did an outstanding job managing many customers this morning despite being short-staffed. He answered all of my questions, was pro More

by Anna W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Desilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tatiana Delacruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Herb Chambers Honda responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Jul 08, 2026 -

Herb Chambers Honda responded

Hi, we are delighted to see this rating! Have a great day!

Jul 09, 2026 -

Herb Chambers Honda responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 01, 2026

I had an amazing car buying experience! Tao took the time to show me every trim level, answered all of my questions, and helped me find the perfect car without ever making me feel rushed or More

by juliannag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tao Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Herb Chambers Honda responded

juliannag, we really appreciate this positive review! Thanks so much!

Jul 08, 2026 -

Herb Chambers Honda responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Jul 09, 2026 -

Herb Chambers Honda responded

juliannag, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 27, 2026

Sean DeSilva in the service department was awesome to work with! He made the whole process super easy and kept me updated while my car was being serviced. He was friendly, professional, and made sure eve More

by mmaholy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeSilva, Sean
June 19, 2026

Sean DeSilva is fabulous. I have worked with him during other service visits. He is courteous and makes working with him a pleasure. I am always informed, and the best part is More

by dburke1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hall
Jun 21, 2026 -

Herb Chambers Honda responded

Hi dburke1016, thanks so much for rating us so high! Be safe on the road!

May 15, 2026

Met Susan very recently and she and Sean DeSilva worked together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, More

by tgully33
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
May 21, 2026 -

Herb Chambers Honda responded

Thank you tgully33! We hope to be of service to you again!