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Herb Chambers Honda of Burlington
Burlington, MA
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,086 reviews
December 21, 2020
The person who sold me my 2018 Honda HR-V is Francis Madden. I liked him a lot. He was knowledgeable and efficient and didn't give me a "hard sell." He also came to my mechanic with me to have the car Madden. I liked him a lot. He was knowledgeable and efficient and didn't give me a "hard sell." He also came to my mechanic with me to have the car checked out, which was convenient. I can recommend him highly as someone to work with. More
by pgardner5
Employees Worked With
Frank Madden
December 17, 2020
June was extremely helpful & professional. She makes every effort to ensure that your issues are resolved. It is always a pleasure dealing with the Service Team members!!!!! every effort to ensure that your issues are resolved. It is always a pleasure dealing with the Service Team members!!!!! More
by nnighell
Employees Worked With
December 16, 2020
John Silva attended me in an efficient and friendly manner, explained the entire repair process and promised that the car would be ready before 2000 pm, which he did. Thank you very much for your help manner, explained the entire repair process and promised that the car would be ready before 2000 pm, which he did. Thank you very much for your help today. More
by Stefan & Elvia
Employees Worked With
John Silva
December 13, 2020
Great service! I was very pleased with the service I received. Everyone is very helpful and the quick turn around time for the service work on my car was speedy. received. Everyone is very helpful and the quick turn around time for the service work on my car was speedy. More
by Leeanne
December 12, 2020
I was able to get my car in quickly and back on time. This was the first service I was offered a car cleaning, which I was very happy with. Very friendly and provided good follow up when my car was ready This was the first service I was offered a car cleaning, which I was very happy with. Very friendly and provided good follow up when my car was ready for pickup More
by Ashley
Employees Worked With
John Silva
December 10, 2020
Customer Service Reps are always friendly, courteous and knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. T knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. The facility is always clean. There are several Honda dealers closer to my home, but I prefer to use Herb Chambers Honda of Burlington because of its excellent sales, service and management team. More
by awagner
December 10, 2020
Everything from purchase, Insurance, and delivery and reg. plates went very smooth. Sales and finance went very well. Would refer this dealership and sale rep. to all. reg. plates went very smooth. Sales and finance went very well. Would refer this dealership and sale rep. to all. More
by pradore
Employees Worked With
Angel Vasquez
December 05, 2020
Always have great service when coming to Herb Chambers in Burlington. There is a different Honda dealership close to my house but I prefer to take the extra drive to go to Herb Chambers. Thank you Jeff for Burlington. There is a different Honda dealership close to my house but I prefer to take the extra drive to go to Herb Chambers. Thank you Jeff for helping resolve the concerns I had in my Pilot. More
by adpicucci
Employees Worked With
Jeffrey Ferreira
December 04, 2020
Lee was very helpful and provided great service when I bought my Honda Accord! He made the car buying process simple and easy. Would recommend to family and friends! bought my Honda Accord! He made the car buying process simple and easy. Would recommend to family and friends! More
by Accordd
Employees Worked With
December 04, 2020
Everyone was super friendly and made the process easy and painless. I have always had the best experience with Honda and this is why I will keep coming back. painless. I have always had the best experience with Honda and this is why I will keep coming back. More
by sfs7292
