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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,785 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,785 reviews

August 22, 2016

Excellent Service I would like to recommend to any needing service. I love being able to have my serviced on Sunday morning. The service is fast as well as through. Car More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Richard! I really appreciate your feedback on working with June. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Gerry Salois, General Manager

August 21, 2016

Repair of my Motor Starter. Having been a customer for over 9 years there is no day i left there without a smile. Experienced and respectful service team members lead by Philip a More

by LuLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert(sales)- very decent gentleman , Philip, John , Brian Madden
Aug 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write about your experience over the years with Brian, Robert, Philip, John and Richard. At Herb Chambers Honda of Burlington, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 19, 2016

Honda air bag replacement I bought my 2011 CRV from your dealership was notified I need to have airbag replaced I keep calling and am told you don't have them yet? And I will More

by clewko
Recommend Dealer
Yes
Employees Worked With
August 18, 2016

Professional, Cordial and Efficient I haven't bought a car since 2001 and didn't know what to expect. My salesman took me through the process step by step and eased my concerns. Answered More

by Bill46
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2016

Spanish speaking service customer I can't find words to describe how wonderful it feels when you can talk to someone in your own language, needless to say, when you are trying to expla More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera
Aug 15, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Patty, for taking the time to share your encouraging words and kind recommendation of Elvin. We take great pride in surpassing any and all expectations you might have when servicing your vehicle. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 12, 2016

Great Very efficient. Rob did a great job and called me several times to update me. Very hands on experience. Went well. Would purchase here again More

by Thecam111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob kinneen
Aug 12, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I’m so glad to hear you had such an enjoyable visit and that you found Rob to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing us for your automotive needs! Sincerely, Gerry Salois, General Manager

August 11, 2016

As always, an excellent experience! As the owners of four Hondas, we have worked closely with Herb Chambers over the past 18 years. In the past week we serviced one Honda and sold anothe More

by salter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Codner *****(5 stars), William Ritchie
Aug 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We're so happy that we were able to exceeded your expectations with your car-buying/selling and service needs. Bill, Richard and Philip are such assets to this team and I'm so glad you enjoyed working with them. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come. Best, Gerry Salois, General Manager

August 11, 2016

Great! I am Honda customer for over 16 years and the Honda cars are the best. I recommend for every one. Chris Glen at the service department is very profess More

by Honda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chrin Glen
Aug 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! Chris is such an asset to this team and I'm so glad you've enjoyed working with him. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come. Best, Gerry Salois, General Manager

August 10, 2016

Quick, Easy, Painless I purchased a Honda Pilot at Herb Chambers last weekend. The experience was Quick, Easy, and Painless. I came in knowing what I wanted to spend and More

by Daniel Jerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the gentleman who assisted with the extended warranty, but he was pleasant to deal with as well., Mike Visconte
Aug 10, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Daniel, for taking the time to share your recent experience.\ with us. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Mike is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

August 10, 2016

Sales review Robbie was an excellent sales person that fulfilled our needs with courteousness and efficiency. We would recommend him highly. We leased a new Honda More

by Bobandtone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kinneen
Aug 10, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your experience with Robert! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

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