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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,779 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,779 reviews

July 27, 2016

Great service Mike Carelli made this experience a lot easier. He was honest and straight to the point. No BS. That's exactly what I was looking for. I purchased my More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
July 26, 2016

Great every time ! Courteous service every time . I went in for an inspection sticker and was advised of work that needed to be done, I was very pleased that they were More

by Joanna1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnson, Jessica
Jul 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna, for taking time to leave us a great review. We are so pleased to hear that Jessica and our team were able to assist you with your service needs. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

July 22, 2016

Service We just moved here and needed our brakes checked immediately. The service department was very helpful and friendly! June was perfect and very accommo More

by Theferland6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Herb Chambers Honda of Burlington responded

Welcome to the area! I sincerely appreciate the time it took for you write this great review about June and our service team. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

July 21, 2016

My SUV limped in and drove out in no time at all. Trouble lights appeared on my dash board. John Silva wrote the service order and it was diagnosed and repaired in short order. John is always profe More

by Jack 525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva, Assistant Service Manager
Jul 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 21, 2016

Happy Herb Chambers customer! I had a wonderful experience with Anthony Costa at Herb Chambers in Burlington. Everyone there was friendly, knowledgeable, and efficient. I highly re More

by natalie913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Costa, Gustavo Moitinho
Jul 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Natalie, so much for sharing your wonderful experience with Gustavo, TJ and Anthony! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 16, 2016

My car was brought in for routine maintenance All of the routine maintenance work was done thoroughly. The wait time for the work was actually shorter than originally estimated. Another fine job a More

by TomNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Tom, for providing us with this great feedback! Phillip is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

July 16, 2016

Excellent service I had a problem with the air conditioner not working. I spoke with Service Rep. June Fraser who made arrangements for med to come in the following m More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Jim, for taking the time to share your recent experience with us! June is an asset to our team, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

July 15, 2016

All is well at Herb Chambers Honda of Burlington Everything that need to get got done in a timely fashion. Reasonably priced. So, ultimately there were no surprises which is what I like. That's it More

by Ed Dube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Ed! John and our Service Department are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

July 15, 2016

Above and beyond! My parents and I worked with Patrick a few weeks ago to buy a new Honda CR-V at Herb Chambers Honda in Burlington, MA. Patrick was incredibly helpful More

by Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review! Patrick is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. I know he will be pleased to read your positive feedback. Thank you for you and your parents business and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Gerry Salois, General Manager

July 12, 2016

went in for a quick oil change every thing went according to plan. That's all I've got to say. I'm not happy about having to type some more words. More

by William Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Jul 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sorry about having to type all the words. Regards, Gerry Salois, General Manager

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