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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,075 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,075 reviews

May 04, 2018

Oil change bargain! Nice folks, and so efficient. I always come here. Can't think of a better place to service my Honda. Free car wash and they always are so thorough in More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback! Glad to know that you very satisfied with the service you are receiving from us! We appreciate your business! Best, Gerry Salois, General Manager.

May 02, 2018

My New Car I has a wonderful experience with Donna at Herb Chambees Honda of Burlington. She was helpful, knowledgeable, collaborative, professional and gave me More

by SusanB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Shappy
May 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review! Happy to know that Donna was of great help and provided you with a positive experience! Best, Gerry Salois, General Manager.

May 02, 2018

Stress free Went to a few different dealerships this was the least stressful and no rude salesmen everyone was friendly and helpful would defiantly recommend this More

by Baystate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Williams
May 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review! Glad your visit with us was a positive one! Best, Gerry Salois General Manager.

May 01, 2018

June was great June did a great job getting me in and out for an oil change on April 25th. I like coming in first thing in the morning the wait isn’t long and I can More

by Boston12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Honda of Burlington responded

Happy to know you had a positive experience with us and that June was of great help! Best, Gerry Salois, General Manager.

May 01, 2018

Anthony And Scott in Service Were Awesome Dropped my Pilot off Thursday night and was helped by Anthony who is a Service Advisor. Told him the problem we were having with the engine coming on More

by Pilot Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Scott
May 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback! Excellent customer service is what we strive for and I'm pleased to know that Anthony and Scott provided with just that! We appreciate your business and look forward to working with you again! Best, Gerry Salois, General Manager.

May 01, 2018

Oil change Friendly reception area. Ease of drop off and pickup. They never do a very good job vacuuming the car but overall it's worth going there. More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Shappy
May 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you Jane for your review! We'll work on the vacuuming, thanks for telling me! Best, Gerry Salois, General Manager.

April 24, 2018

Great staff, fast service, no surprises Nicole and staff were fast, professional and courteous. My car was serviced quickly and had no other issues. I was able to shop in the mall across t More

by Kaisr17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 24, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback! Glad you had a positive experience with us! Thank you for your business. Best, Gerry Salois, General Manager.

April 24, 2018

Thanks to Michael Carelli for being so helpful. Salesman Michael was very helpful in answering my questions and at my request promised to go over everything with me when I pick up the car, More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I met with Sales Manager, and financial manager. Can't recall their names but both were very pleasant., Mike Carelli
Apr 25, 2018 -

Herb Chambers Honda of Burlington responded

Pleased to know that Michael was helpful, he is a great member of our team. Thank you for your feedback! Best, Gerry Salois, General Manager.

April 23, 2018

Red Carpet Service Continued Excellence of Service Team, Staff & Technicians Attention to detail of customer requirements is greatly appreciated. Thank you to Chr More

by PHAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you to Chris, John, Fiore, Valet attendant, et.al. !
Apr 23, 2018 -

Herb Chambers Honda of Burlington responded

Happy to know that we provided you with the 5-star service you deserve! Best, Gerry Salois, General Manager.

April 23, 2018

Buying a car made easy The whole process was smooth as silk. Our sales person, Brian, was enthusiastic, pleasant and cooperative down to the smallest detail. I would defini More

by Ray & Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nusbaum, Brian Madden, Evan Fotopoulos
Apr 23, 2018 -

Herb Chambers Honda of Burlington responded

Ray and Kathy, thank you for your 5-star review! Pleased to know we made your experience hassle-free. Brian is a great member of our team and I'll be sure to tell him to keep up the good work! Looking forward to servicing you again in the future. Best, Gerry Salois, General Manager.

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