
Herb Chambers Honda of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very Professional. No High pressure sales tactics. Answered all our questions honestly and let us take our time deciding to purchase. Test drove the same vehicle that No High pressure sales tactics. Answered all our questions honestly and let us take our time deciding to purchase. Test drove the same vehicle that we purchased which is important. More
Personable, honest and professional An excellent experience with very knowledgeable staff. Both Lance and Evan were very helpful with any questions we had. This was out second purchase f An excellent experience with very knowledgeable staff. Both Lance and Evan were very helpful with any questions we had. This was out second purchase from Herb Chambers Honda of Burlington. Our service experience over the last 7 years made coming back an easy decision. More
Service Excellent sevice from June Fraser making it a pleasant experience. Her care from beginning to our departure kept us in the loop. As always a comfortab Excellent sevice from June Fraser making it a pleasant experience. Her care from beginning to our departure kept us in the loop. As always a comfortable environment in waiting area. More
Prompt and courteous state inspection Excellent and courteous as usual. Only issue was delay in retrieval of auto after service. Apparent lack of communication between office staff and s Excellent and courteous as usual. Only issue was delay in retrieval of auto after service. Apparent lack of communication between office staff and service folks. More
Once a happy customer, now sincerely disappointed I've bought 2 Hondas from them now and have been going to no one else but them for service. First Honda was a great experience. I went with my God fat I've bought 2 Hondas from them now and have been going to no one else but them for service. First Honda was a great experience. I went with my God father who has been working with the dealership since the early 90's. Second Honda I bought I went by myself (a young woman) thinking I could trust the salesperson and ended up trading in my 2013 Honda I bought from them that I loved, for a 2015 (turned out to be DOWNGRADE) and I now pay DOUBLE the money for it. Talk about getting screwed. On top of that, the NEW car had a stain on the roof that I found after taking the car home. They took it in TWICE to remove the stain which never came out. After calling and emailing the person I bought the car from he finally responded with "you'll have to contact insert name here" no contact number even after I asked for it. Long story short, I've had the car over a year. The stain remains and they just FAILED me for my inspection sticker!!! How does a new car fail? Kid said I had a slightly cracked fog light that he wanted to charge me $300 to fix in order to pass it. ARE YOU KIDDING ME?!???! It was a Sunday and Phil who is always wonderful, pleasant and friendly unfortunately wasn't there. Phil gets 5 stars. Besides that, After my prepaid oil changes are up, I will not be returning to this establishment. I feel taken advantage of, walked over and screwed over not only by the sales department but now service too :( More
Great car, great experience. Went looking for a 2016 CRV Touring. Mike set it up; gave me a good trade in on my Pilot, and delivered it the next day. I'm very happy with the proce Went looking for a 2016 CRV Touring. Mike set it up; gave me a good trade in on my Pilot, and delivered it the next day. I'm very happy with the process. More
Recent Service Recent oil change, tech found a few minor replacements needed to be done, I was finished in less than 1 hr. Received my complementary car which is alw Recent oil change, tech found a few minor replacements needed to be done, I was finished in less than 1 hr. Received my complementary car which is always welcomed. More
Outstanding experience i have never felt compelled to write a review , however my experience at Herb Chambers was outstanding. From the moment I called the dealership for i i have never felt compelled to write a review , however my experience at Herb Chambers was outstanding. From the moment I called the dealership for information I was treated kindly. When I arrived I was quickly greeted by Patrick Sisk. He was very friendly and I immediately felt comfortable. He was respectful. Unlike other dealerships there was no back and forth games. I wasn't left sitting for hours. This dealership puts your needs first. They recognize that they don't need to sell you the vehicle. Their job is to make a vehicle fit to your needs so everyone wins. Patrick is exceptional at his job. His kindness is quickly noticed . He kept me updated and did anything to expedite the process. Other dealerships I have not experienced this at all If you need a vehicle this is the place to go. The customer is truly first. More
Routine Maintenance on Saturday afternoon You took my car in after noon on a Saturday for routine maintenance, plus an alignment. You had it ready for me to pick up in a couple of hours. I w You took my car in after noon on a Saturday for routine maintenance, plus an alignment. You had it ready for me to pick up in a couple of hours. I wasn't expecting it to be ready until dinner time, when it would have been harder for me to get back to the dealership to pick up. I was pleasantly surprised. More
Seamless Leasing Experince I've been leasing my vehicles for as long as I can remember. The last 3 cars I've leased have been from Herb Chambers Honda of Burlington. Patrick S I've been leasing my vehicles for as long as I can remember. The last 3 cars I've leased have been from Herb Chambers Honda of Burlington. Patrick Sisk has been the salesperson for the last 2 cars and the experience has been absolutely seamless. I'm that person that waits until the very last moment to do anything when it comes to my car because I never seem to have enough time and the car leasing experience can be a long drawn out process. I told this to Patrick the minute I met him and he did an awesome job of getting me in and out as soon as possible. The reason I'll be back to lease from Patrick and Herb Chambers Honda of Burlington is because of Patrick's professionalism in providing me with exactly what I want and within the least time it takes to get it accomplished! More