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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,057 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,057 reviews

December 18, 2016

Very Professional. No High pressure sales tactics. Answered all our questions honestly and let us take our time deciding to purchase. Test drove the same vehicle that More

by BigDog
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Moitinho
Dec 19, 2016 -

Herb Chambers Honda of Burlington responded

It is so great to know that Lance and Gus provided you with a professional and no pressure shopping experience. Our primary concern is delivering flawless customer service and I'm happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! Gerry Salois, General Manager

December 18, 2016

Personable, honest and professional An excellent experience with very knowledgeable staff. Both Lance and Evan were very helpful with any questions we had. This was out second purchase f More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Fotopoulos
Dec 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Gina! Our primary concern is delivering flawless customer service and I'm happy to know that Evan and Lance provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! Gerry Salois, General Manager

December 14, 2016

Service Excellent sevice from June Fraser making it a pleasant experience. Her care from beginning to our departure kept us in the loop. As always a comfortab More

by Bob318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy Holidays! Gerry Salois, General Manager

December 11, 2016

Prompt and courteous state inspection Excellent and courteous as usual. Only issue was delay in retrieval of auto after service. Apparent lack of communication between office staff and s More

by coithonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with June. We value your business and hope to see you again soon! Best, Gerry Salois, General Manager

December 10, 2016

Once a happy customer, now sincerely disappointed I've bought 2 Hondas from them now and have been going to no one else but them for service. First Honda was a great experience. I went with my God fat More

by NotHappy123
Recommend Dealer
No
Employees Worked With
Sergio Urquijo
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

Great car, great experience. Went looking for a 2016 CRV Touring. Mike set it up; gave me a good trade in on my Pilot, and delivered it the next day. I'm very happy with the proce More

by Kmercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte, Khalid Saissi
Dec 12, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Macy! We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

December 09, 2016

Recent Service Recent oil change, tech found a few minor replacements needed to be done, I was finished in less than 1 hr. Received my complementary car which is alw More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Dec 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Janet, for providing us with this great feedback! Jessica and our service techs are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

December 06, 2016

Outstanding experience i have never felt compelled to write a review , however my experience at Herb Chambers was outstanding. From the moment I called the dealership for i More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, JoAnn! I will be certain to share your encouraging words with Patrick, as I know he will appreciate the kind sentiment. Thank you for your business and we look forward to serving your automotive needs again in the future! Sincerely, Gerry Salois, General Manager

December 05, 2016

Routine Maintenance on Saturday afternoon You took my car in after noon on a Saturday for routine maintenance, plus an alignment. You had it ready for me to pick up in a couple of hours. I w More

by Mike Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica A Johnson
Dec 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Mike! It is so kind of you to compliment Jessica and I will be sure to tell her what a great job she is doing. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Gerry Salois, General Manager

December 05, 2016

Seamless Leasing Experince I've been leasing my vehicles for as long as I can remember. The last 3 cars I've leased have been from Herb Chambers Honda of Burlington. Patrick S More

by buni1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Gerry Salois, General Manager

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