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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,057 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,057 reviews

November 01, 2016

Nothing but the best When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provid More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 02, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Loretta, so much for the wonderful review. John is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 01, 2016

Perfect experience This is the first dealership I have dealt with where I didn't feel "taken" and was extremely satisfied. Brian Madden was great and being very knowled More

by TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Madden, Evan Fotopoulos
Nov 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

October 30, 2016

Awrvuce Histort i have purchased 2 Honda CRVs from you and have received superb service for many years. John Silver in service has been especially helpful. I have had More

by Jpass2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silver
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you have had such positive experiences with us. John is truly an asset to this team. May you continue to enjoy many safe and amazing miles in your Hondai! Best, Gerry Salois, General Manager

October 30, 2016

Top notch vehicles and service. I came in with an emergency fix on a Saturday, and Phillip helped me efficiently and politely to have my tire assessed, replaced, & car aligned. My Ho More

by Openroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback and recommendation. Best, Gerry Salois, General Manager

October 29, 2016

Service The Burlington dealership always goes the extra mile-I've been a customer for 25 years. I requested a maintenance service and was pleased to also rec More

by Rever23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Codner
Oct 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience with us. We value your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

October 27, 2016

A very good buying experience. My purchase of a certified pre-owned CR-V was a pleasure at Herb Chambers of Burlington. Sergio listened carefully to what I did (and did not) want f More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Saissi
Oct 27, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Jim, for taking the time to share your experience. We're thrilled that you enjoyed working with Sergio and Khalid. They certainly are wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Gerry Salois, General Manager

October 24, 2016

Overall a good experience I was able to come in on Monday, and drive off in my new Ridgeline with exactly the color and trim level I wanted 2 days later. The only thing I wish More

by ten231984
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amjad Aslam, Allan Autino
Oct 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Ajmad, Lance and Allan are such assets to our team and I know they will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Gerry Salois, General Manager

Oct 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Ajmad, Lance and Allan are such assets to our team and I know they will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Gerry Salois, General Manager

October 24, 2016

Big 100K Service I had a big 100K service and additional more work done on my 2007 Accord.John Silva ( Servce Advisor ) as always very tanetive, professional, and wha More

by Vlado Urban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Oct 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Vlado! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

October 21, 2016

Herb Chambers Honda of Burlington Service Dept. Ever since I purchased my 2008 Honda Civic Hybrid from Herb Chambers Honda of Burlington I have had my car serviced only by their service dept. Every More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback, Steve! We're proud of the great service that June and our Service Department provide to our customers and we'll be sure to pass along your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

October 19, 2016

Lance, Gustavo, and Herb Chambers Honda are excellent! This is my 6th Honda. I've only lived in the greater Boston area since early 2016, though, and I was referred to Herb Chambers Honda of Burlington and More

by Mike Kunkle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dimauro helped with a few quotes when I was unable to get into the dealership. , Gustavo Moitinho
Oct 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your glowing review, Mike! Sorry to hear about your CR-V's accident. We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Lance and Gus make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

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