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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,090 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,090 reviews

February 14, 2016

Great people I haved leased and owned Honda accords for about 20 years (same dealership) from the manager to sales to service all have been excellent. I travel al More

by Accord246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Silver
Feb 15, 2016 -

Herb Chambers Honda of Burlington responded

Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with June and John. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 03, 2016

Leased a Honda Civic Lance was great to work with and made it very easy. I didn't have to deal with any of the classic dealership haggling. He made it a great experience. More

by Dgrrl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Moitinho
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that you had the opportunity to work with Sergio, Lance and Gustavi. They are valued members of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

February 03, 2016

Excellent service I went there to check if a recall is feasible for my car. I was recommended to check engine oil consupmtion after 1000 miles. When I came back today, More

by Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flannery
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that you had the opportunity to work with John. He's a valued member of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

February 03, 2016

Very Positive Experience I went in and worked with Patrick on financing a new CR-V. Patrick was a pleasure to work with and was beyond helpful in getting me exactly what I wan More

by DeltaD80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Honda of Burlington team strives to make every guest feel at home in our dealership. Patrick is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

February 01, 2016

Service experience ( Honda Civic ) Work done on time. Though mentioned that wash will be done with vacuum from inside but I see no evidence that vacuum was done. No big deal. Thanks More

by sunil5106
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Feb 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Gerry Salois, General Manager

January 31, 2016

Fantastic dealership I recently brought my car to Herb Chambers Honda in Burlington, MA for routine service. It was a Saturday morning, and even though they were extremely More

by awagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Feb 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Mike. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and professional. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda for your automotive needs! Sincerely, Gerry Salois, General Manager

January 29, 2016

These guys are simply the best For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive More

by bestguys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the whole service staff, Brian Madden
Jan 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with us over the years! I'm thrilled to hear how happy you are. On behalf of our entire team here in Burlington, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

January 28, 2016

Outstanding Service! I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:1 More

by andangian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't have their name!
Jan 28, 2016 -

Herb Chambers Honda of Burlington responded

What an outstanding review to read! Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

January 25, 2016

Pleasant and effective experience. We worked with Dane Mello. He was very accommodating, listened to what we were interested in, arranged for two different test drives, brought out a th More

by JMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Mello
Jan 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, for taking the time to share your experience with Dane. I am so disappointed to read about your friends experience. I would like to reach out to them to personally apologize. Would you mind reaching out to myself or to Dane with any further information? We strive to provide our guests with exceptional customer service and I’d like to find out more where we dropped the ball. We appreciate your business and we look forward to the opportunity to serve your automotive needs in the future. Best, Gerry Salois, General Manager

January 25, 2016

Great Service Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my More

by optmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva and Fernando
Jan 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

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