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Herb Chambers Honda of Burlington
Burlington, MA
3,091 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,091 reviews
August 18, 2015
Airbag recall John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole proce John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole process was very efficient. More
by Meg
Employees Worked With
John
August 17, 2015
Impecable Customer Service I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans w I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans we can make mistakes but it's how we correct or make good on expectations that sets us apart from others. John Flannery and his service team always go above and beyond. The apple on the way out the door is always a good thing too! More
by mannersmom
Employees Worked With
John Flannery
August 08, 2015
Great overall experience This was my first experience with buying a car and Sergio made it both easy and enjoyable. Everyone I dealt with was helpful and responsive, and made This was my first experience with buying a car and Sergio made it both easy and enjoyable. Everyone I dealt with was helpful and responsive, and made the process stress-free. More
by sdevoe630
August 07, 2015
Excellent customer service and professionalism I have dealt with Sergio for my last 3 leases. Each time he was extremely helpful and quite professional. Top notch customer service! Thank you. I have dealt with Sergio for my last 3 leases. Each time he was extremely helpful and quite professional. Top notch customer service! Thank you. More
by dvbhenry
August 07, 2015
Good Service This is the first time I've had a routine service performed at this dealership. The service advisor was most helpful in that she made suggestions to This is the first time I've had a routine service performed at this dealership. The service advisor was most helpful in that she made suggestions to help me save money. She also gave me coupons to apply to the service. The dealership is well stocked: my battery needed to be replaced, and they put in a new one in right away, with no extra wait. More
by rs123
Employees Worked With
August 02, 2015
service visit Every customer service rep has been very helpful, always quick to provide accurate and helpful information regarding service issues. Very responsive t Every customer service rep has been very helpful, always quick to provide accurate and helpful information regarding service issues. Very responsive to any concerns and always thinks to say thank you for selecting Honda/Herb Chambers. More
by peolko74
Employees Worked With
Mike Carelli
August 01, 2015
Competent and reliable service. Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts t Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts this dealership at the top of the service world. More
by Customer Response #1
Employees Worked With
Phillip Codner
August 01, 2015
Great service Philip in the service department was great! The issues were resolved quickly and Honda even shuttled me to and from work while they had my car! Great Philip in the service department was great! The issues were resolved quickly and Honda even shuttled me to and from work while they had my car! Great service with a smile, above and beyond! More
by Jessica
Employees Worked With
Phillip
July 30, 2015
Great Service Routine Service and Air Bag recall - great service as always. I've had my Honda CRV serviced in Burlington since I purchased it and have received exc Routine Service and Air Bag recall - great service as always. I've had my Honda CRV serviced in Burlington since I purchased it and have received excellent service. Philip Codner is accommodating, and always helpful and pleasant. More
by Phyllis
Employees Worked With
Philip Codner
July 29, 2015
Great experience, problem solved Was having car troubles with a new Honda Fit 2015. After a week of taking it back and forth from Honda dealerships I got in touch with Herbs of Burlin Was having car troubles with a new Honda Fit 2015. After a week of taking it back and forth from Honda dealerships I got in touch with Herbs of Burlington and with the help from TJ and Lance they were able to help solve my problem with trading in my fit LX to finding me a new Fit Ex. Highly recommended to go here. Great service and staff. Going to keep coming to Herbs!! More
by caitlinjoyce
