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Herb Chambers Honda of Burlington
Burlington, MA
3,103 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,103 reviews
August 08, 2024
Salesman Rob Kineen assisted me in the purchase of an HRV Honda . He was excellent and extremely knowledgeable ! Great experience all around ! Honda . He was excellent and extremely knowledgeable ! Great experience all around ! More
by Sloweenergy
Employees Worked With
August 06, 2024
When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it better. Everyone was nice. More
by Jennmm92
August 06, 2024
Honda service always treats me good. I trust them to do the right thing by my car. I trust them to do the right thing by my car. More
by Sandy
August 05, 2024
Loved my experience here. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. More
by Sarinagroves
August 04, 2024
Dealership is great. It’s clean, there are snacks, coffee and water. I never have a problem when I go! It’s clean, there are snacks, coffee and water. I never have a problem when I go! More
by lindacamb
Employees Worked With
August 04, 2024
Chris continues to provide us service as if we are family. We are very fortunate to have this dealership near us with the people whom we trust without reservation. Thank you Chris and the staff and te family. We are very fortunate to have this dealership near us with the people whom we trust without reservation. Thank you Chris and the staff and technicians at Herb Chambers. More
by Fireside
August 04, 2024
Dealership is in a Great location, friendly and knowledgeable staff and very accommodating of my tight schedule knowledgeable staff and very accommodating of my tight schedule More
by Dwinsor
Employees Worked With
August 04, 2024
Professional service department. Outstanding customer service reps. Keep you updated and gives you all options. Outstanding customer service reps. Keep you updated and gives you all options. More
by kcleaner
Employees Worked With
August 02, 2024
Chris is the Best Service Rep! He’s really experienced, incredibly knowledgeable, trustworthy, helpful, and kind. He communicates well, follows through with what he says he’ll d He’s really experienced, incredibly knowledgeable, trustworthy, helpful, and kind. He communicates well, follows through with what he says he’ll do, and goes the extra mile. My 17-year-old van had been towed in to the dealership with a broken ignition mechanism. The windows were down at the time, and Chris went out to cover them up with plastic overnight because rain was in the forecast. What’s not to like? I’ll go back to Honda Burlington every time! More
by Deb W
Employees Worked With
July 29, 2024
The day we visited Herb Chambers Honda of Burlington was a very hot day and the receptionist thoughtfully offered us water and saw to it that we were comfortable. Our salesman Frank was respectful and did a very hot day and the receptionist thoughtfully offered us water and saw to it that we were comfortable. Our salesman Frank was respectful and did not apply any pressure. He was friendly, professional and knowledgeable. It was a pleasure to purchase my car from him. More
by Laurie Ann
Employees Worked With
Frank Madden
