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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

June 05, 2023

I visited the Herb Chambers Honda of Burlington service department and Jeffrey Ferreira kept me up to date throughout my visit. Jeffrey was knowledgeable and friendly and my car was completed within tge ti More

by Lt19det
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Herb Chambers Honda of Burlington responded

We are thrilled to hear about your great experience at Herb Chambers Honda of Burlington! Our team strives for exceptional service and we're happy that Jeffrey provided you with excellent communication throughout your visit. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 03, 2023

Overall service was good but wait time is not reasonable. But it took 3 hours for oil change. Thank you. More

by nabrika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback, we appreciate it. We strive to provide excellent service and I am sorry that the wait time was not reasonable during your visit. If you would like to discuss this further, please do not hesitate to reach out to us directly, thank you. Gerry Salois - General Manager - gsalois@herbchambers.com

June 02, 2023

Great service as always from Herb Chambers Honda in Burlington and Tyron was outstanding from the get go! More

by Pilot Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
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Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to hear you had a great experience at Herb Chambers Honda of Burlington! Tyron and our team strive to provide excellent service from start to finish. Thank you for sharing your feedback with us!

June 02, 2023

Scott was able to track down a hard to find part then schedule at my convenience. Then reschedule, when I had a change in plans. Repair was quick and the truck was washed. Great job! Thanks More

by Ridgeline
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turner
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Jun 06, 2023 -

Herb Chambers Honda of Burlington responded

Scott and the team appreciate the five-star review! We're glad your service visit went so smoothly and hope to see you back for your next appointment! Thank you! - Herb Chambers Honda of Burlington

June 01, 2023

The wait was long but they were very busy. Very friendly and professional. Would definitely go back. More

by Brunoedefeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
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Jun 05, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the review! We appreciate you visiting Herb Chambers Honda of Burlington and look forward to providing you with a more efficient experience next time. Take care!

May 31, 2023

Have been coming to this dealership for about 14 years. Always have my car serviced there. Had a question after my service today and Ashley was very responsive. More

by M.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
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Jun 02, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for choosing Herb Chambers Honda of Burlington as your trusted service provider for the past 14 years! We're delighted to hear that Ashley provided you with excellent service during your recent visit. Take care and we'll see you again next time!

May 31, 2023

Informative, professional employees. Maged was easy to work with and had a low pressure demeanor. More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maged Faltes
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Jun 02, 2023 -

Herb Chambers Honda of Burlington responded

We are so happy you found our team easy to work with, Lori! Thank you for being part of our Herb Chambers Honda of Burlington family!

May 31, 2023

Very courteous very clean. All staffs are well behaved Chris is very nice and always take care me More

by diliprina
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Herb Chambers Honda of Burlington responded

We're happy to hear Chris has continued to provide quality care with each visit! We hope that you return for your next routine service appointment! Thank you! - Herb Chambers Honda of Burlington

Jun 06, 2023 -

diliprina responded

I have nothing to say more than I mentioned your survey. I think Chris is really a nice person and helps equally. My brothers also visit your dealership and have the same feelings.

May 30, 2023

Very easy and welcoming dealership. Don’t pressure you but try to give you all the information you need to make the right decision for yourself More

by Virginiahalloran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Herb Chambers Honda of Burlington responded

Thank you so much, Virginia! We're happy to hear you felt no pressure when considering the best fit for your automotive needs! We hope you're enjoying your vehicle and look forward to assisting you again in the future! Thank you! - Herb Chambers Honda of Burlington

May 29, 2023

They were willing to discuss and work towards meeting my price target. Typical back and forth but in the end flexibility was there. Appreciated. More

by Tgiou1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maged Faltes
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May 31, 2023 -

Herb Chambers Honda of Burlington responded

We are truly glad we could be as flexible as you needed! Thank you for choosing Herb Chambers Honda of Burlington and leaving us with a positive 5-star rating. We hope to see you again soon!

May 31, 2023 -

Tgiou1 responded

thanks

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