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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,098 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,098 reviews

October 26, 2022

The guys here are Always helpful and take care of everything they say they will in a timely manner. More

by Ramsmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 27, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in the Herb Chambers Honda of Burlington team! We look forward to seeing you next time!

October 25, 2022

Staff are excellent. Service done quickly. I’m kept informed on status. Really like this dealer. Highly recommend. More

by Maribethcallanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 26, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Maribeth! We're so happy that we earned your recommendation! -Herb Chambers Honda of Burlington

October 24, 2022

Fast service pleasant customer service Had flat tire and had to towed in. Replacement in stock More

by wolsey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're so glad we could assist you and hope we can be of service again in the future! - The Herb Chambers Honda of Burlington Team

October 24, 2022

I Came today for oil change and the people in the back didn't do a good job. They didn't secured the air filter cover and they lose the cover clip and they didn't add fluid washer either. More

by Juancarlosvasquez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

Herb Chambers Honda of Burlington responded

Hi Juan, I'm sorry to read that our team missed the mark during your recent appointment. I would like the opportunity to discuss this situation with you further to ensure our team is providing our customers with a better visit. Thanks, Gerry Salois - General Manager - gsalois@herbchambers.com

October 23, 2022

Excellent customer care. Solves problems no Unnecessary hassle.. good lounge and always fresh coffee clean and prompt. More

by Mrahman
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Herb Chambers Honda of Burlington responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Herb Chambers Honda of Burlington

October 20, 2022

We bought our Honda CRV Hybrid at Chambers Burlington Honda and just had its 15,000 mile service there. Ty, our service advisor, was very thorough, friendly, and explained everything clearly. There are H More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Andre
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Oct 21, 2022 -

Herb Chambers Honda of Burlington responded

Thanks for the five stars! We're honored to hear that Ty could assist you during your visit with us here at Herb Chambers Honda of Burlington. We hope to see you back!

October 19, 2022

June was terrific. Friendly and updated me during my car was getting serviced. Thanks June for making this an easy experience More

by Kpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your 5-stars! We're so happy that June provided you with an excellent visit! We look forward to seeing you next time! -Herb Chambers Honda of Burlington

October 19, 2022

They are always helpful, thorough and make sure our cars are running at their best. Always friendly! More

by Terese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 20, 2022 -

Herb Chambers Honda of Burlington responded

We appreciate you leaving us this awesome review, Terese! We hope that you continue to have five-star visits to our service center! Thank you! - Herb Chambers Honda of Burlington

October 19, 2022

Did what I wanted done. No hassles. Friendly and courteous. Chased down a vehicle noise free of charge. Quality work. More

by Gk73471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey P. In Service
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Oct 20, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your kind review! We look forward to seeing you next time at Herb Chambers Honda of Burlington!

October 18, 2022

Excellent service from Herb Chambers Honda of Burlington- they were prompt and courteous in completing the work. More

by SP
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Oct 19, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your review! We're happy that we were able to cater to your needs! -Herb Chambers Honda of Burlington

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