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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,225 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,225 reviews

September 12, 2024

So far I've always had a pleasant experience at Infiniti of Westborough. All of the customer service representatives have been fantastic and show a genuine interest in the customer's needs. More

by QX60Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive feedback! We're delighted to hear that our team at Herb Chambers INFINITI of Westborough has consistently met your needs. We appreciate your support and look forward to serving you again!

September 11, 2024

Pleasant , patient and informative from the time I went in till I left the dealership More

by Christineperry129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Christine, we're happy to hear you had a great experience from start to finish at Herb Chambers INFINITI of Westborough! Please don't hesitate to reach out if we can be of service again in the future!

September 08, 2024

Very good customer experience. Staffs are friendly and great to work with. Overall good experience. More

by Nags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad you enjoyed your experience here at Herb Chambers INFINITI of Westborough! Please don't hesitate to reach out if we can be of service again in the future!

September 06, 2024

Ferdy and the crew are excellent! Professional, courteous, fast and efficient! Our car was in and out in no time! More

by D.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girl!
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

D.Long, we're delighted to hear that Ferdy and the team at Herb Chambers INFINITI of Westborough provided you with such excellent service! Thanks for sharing your experience!

September 06, 2024

Very happy with the service provided. The tire was replaced in a timely manner. Fran was vey competent and a pleasure to work with. More

by arnold.feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Arnold, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided excellent service. Thanks for sharing your experience!

September 06, 2024

My salesman and the dealership we're very nice. My salesman was very helpful on me purchasing my car. Thank you. More

by billcomiskey66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind words! We're glad to hear our team at Herb Chambers INFINITI of Westborough provided helpful service during your car purchase. Enjoy your new vehicle!

September 05, 2024

Sales were upfront and helpful during the process , financing was seamless . Overall experience was good More

by trc417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharif
Sep 05, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that our sales and financing teams at Herb Chambers INFINITI of Westborough made your experience seamless. Thanks for the positive feedback!

September 03, 2024

Sami, was very helpful and knowledgeable. I appreciate all his help and look forward to working with Sami again!! More

by Jaymcquade123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided such helpful and knowledgeable service at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

September 02, 2024

Sami made our car buying experience as easy as possible, by taking care of all the paperwork for us, and made sure the car was in perfect condition. Should we need another car in the future, we would seek o More

by gga5671289
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gianan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! We're delighted to hear that Sami made your car buying experience smooth and hassle-free at Herb Chambers INFINITI of Westborough. Thanks for the great feedback, and we look forward to assisting you again in the future!

September 02, 2024

Service is excellent. I never feel oversold here. It's a great group with a professional attitude More

by JRothstein1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!