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Herb Chambers Kia of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.6
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 802 reviews

April 15, 2024

Very understanding took time to answer my questions and concerns and explaining things to me very helpful More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Kia of Burlington responded

Frankie, we're glad to know our team at Herb Chambers Kia of Burlington was able to assist you and answer all your questions. We strive for understanding and helpful service. Thanks for the review!

April 02, 2024

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

April 01, 2024

My car needed a regular oil change and topping of fluids. So my experience is limited. They took notes of my other minor concerns and addressed them. I left my car at service center and almost 2 hours later More

by tatters-clang0e
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 02, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know that you had a positive experience with our service team at Herb Chambers Kia of Burlington. We aim for efficient and thorough work, so it's great to hear we hit the mark! Thanks for your review.

March 19, 2024

Amazing service, in and out within the hour. Very knowledgeable staffing who are willing to assist you with any questions. More

by James Montealegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealegre
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Mar 19, 2024 -

Herb Chambers Kia of Burlington responded

James, we're delighted to know you had a great experience at Herb Chambers Kia of Burlington! Our team is always here to help with any questions. Thanks for your review!

March 18, 2024

This was the easiest experience I have had at any dealership! My appointment was in time and the technician showed me everything under the car that they inspected and made sure I was comfortable with More

by Susan.baccari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

Susan, we're delighted to know that your experience at Herb Chambers Kia of Burlington was smooth and informative. We strive for such service! Thanks for the five-star review!

March 18, 2024

Sales experience was very professional, courtesy and all our questions were answered. Ramon was a pleasure to work. More

by Tredeau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Pierre
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Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know you had a professional and courteous sales experience with Ramon at Herb Chambers Kia of Burlington! We'll see you next time! Enjoy your new ride!

March 18, 2024

Michael at the front service desk was very helpful and professional. I came in first thing this morning with something that was an emergency to be fixed on my car and they took care of me right away. More

by John t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

Hi John T! We're glad to know that Michael and our team at Herb Chambers Kia of Burlington were able to assist you promptly. We appreciate your feedback!

March 16, 2024

Ceasar was great. Explained everything g to me every step of the way. Service was done right the first time and in a timely manner. More

by Dustin.benoit6669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know that Ceasar was able to provide you with a great experience at Herb Chambers Kia of Burlington. Thanks so much for your feedback!

March 11, 2024

I brought my car in to have a repair to my e brake and was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under m More

by esslakin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Mar 12, 2024 -

Herb Chambers Kia of Burlington responded

Hi Essla! We're so glad to know that Michael and our service team at Herb Chambers Kia of Burlington were able to assist with your e-brake repair. We always strive for the best possible outcome, including working hard on warranty approvals. Thanks for sharing this positive feedback!

March 09, 2024

Herb Chambers Kia of Burlington was so great! They helped me find a great car for the right price and the whole process was quick and painless. Definitely would recommend to anyone! Great team wo More

by myLovies091719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senee O’Connell
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Mar 11, 2024 -

Herb Chambers Kia of Burlington responded

Hi! We're delighted to know that you had a great experience with our team at Herb Chambers Kia of Burlington! It's fantastic that John, Nick, Julian, and Michael could assist in finding the perfect car for you. Thanks for recommending us - we appreciate it!

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