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Herb Chambers Kia of Burlington
Burlington, MA
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 802 reviews
March 09, 2024
Fantastic service by Diego, Michael and Cesar. Would advice anyone to bring their vehicle here. Would advice anyone to bring their vehicle here. More
by EP
Employees Worked With
March 06, 2024
The service was terrific, both communicative and knowledgeable, and they made me feel very comfortable throughout the process. knowledgeable, and they made me feel very comfortable throughout the process. More
by christopherjdangel
March 04, 2024
Incredibly helpful from the moment we walked in the door throughout the entire buying process throughout the entire buying process More
by mlehane10
Employees Worked With
March 03, 2024
Extremely satisfied with my experience with Burlington KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable an KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable and well lit with plenty of coffee and other goodies. My 3 year old Sportage runs as good as the day I bought it and I credit a lot of it to having it serviced at the dealership where I bought it. They are definitely my go to service department. More
by Oldtoad33
Employees Worked With
February 28, 2024
I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly recommend anyone working with them. You will not be disappointed! Special shout out to Cesar and Michael in Service and Johnathan and John in Sales and not forgetting Cathy on Reception! More
by Algiles007
February 24, 2024
Great and friendly service it’s a pleasure bringing my car in for service Michael at the service desk was excellent car in for service Michael at the service desk was excellent More
by topbigdogga
February 24, 2024
Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! Mechanic is very thorough. As always great service ! More
by Ethel.keating
February 22, 2024
I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. Yesterday I waited an unusually longer time for an oil change. I had to ask how much longer. Cesar asked for me right away. However, when I fot to my car, They didnt give me a car wash. I didnt have time to ask why, I had been there to long. But that was disappointing. More
by Dawn
February 01, 2024
Julian Aguirre kudos to you for your help with our car! phenomenal job and service!!!! Couldn’t have done it without your outstanding help! Highly recommend Julian and his incredible team! Julian made this phenomenal job and service!!!! Couldn’t have done it without your outstanding help! Highly recommend Julian and his incredible team! Julian made this process easy and pleasant. Thank you!!!!!!👏 More
by asigal
