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Herb Chambers Kia of Burlington
Burlington, MA
725 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 725 reviews
May 07, 2022
They're very helpful and they are the best service I've ever receive thank you Herb Chambers. ever receive thank you Herb Chambers. More
by clifford.singleton
Employees Worked With
Helpful May 03, 2022
Cesar was a pleasure to work with. I hope I don’t have any further recalls on my Kia. I was very impressed with the cleanliness of the ladies room and the items that were there for san I hope I don’t have any further recalls on my Kia. I was very impressed with the cleanliness of the ladies room and the items that were there for sanitation and comfort. Kudos to you. More
by Mom
Employees Worked With
April 28, 2022
Excellent service Very efficient and on time. We have leased several vehicles from this dealership. We have leased several vehicles from this dealership. More
by Mike
Employees Worked With
April 27, 2022
Took care of the problem quickly and neatly Cesar was very polite and explained everything very curtailed. very polite and explained everything very curtailed. More
by louieteddi
Employees Worked With
April 26, 2022
Excellent service, highly recommend! ! They took me even though I didn’t buy my car there and thought my appt was there. Very friendly, and will be going back! ! They took me even though I didn’t buy my car there and thought my appt was there. Very friendly, and will be going back! More
by Ldivecchia
Employees Worked With
Michael M
April 24, 2022
Caesar should not be in customer service. He’s rude and he speaks down to woman. I’ve dealt with him many times and all were unpleasant. Diego on the other hand has always been wonderful, and He’s rude and he speaks down to woman. I’ve dealt with him many times and all were unpleasant. Diego on the other hand has always been wonderful, and Michael who I believe is fairly new was also nice to deal with. More
by amysull
April 20, 2022
The service department was outstanding and provided professional manner. The service advisor, Cesar was great and was very knowledgeable about the services provided. professional manner. The service advisor, Cesar was great and was very knowledgeable about the services provided. More
by David.Ganeto
April 17, 2022
I had a flat tire and they fixed it super quick without an appointment. The service people were very friendly! an appointment. The service people were very friendly! More
by Wendypecci
April 15, 2022
You charged us $159. 00 to reset the sensor that turns off the ENGINE WARNING LIGHT and then tell us there’s no problem with the KIA. So this light comes on for no reason 00 to reset the sensor that turns off the ENGINE WARNING LIGHT and then tell us there’s no problem with the KIA. So this light comes on for no reason every once in a while so you can profit off us when there’s nothing wrong with the vehicle? Totally ridiculous! Why not have a recall and mitigate the problem with the light coming on FOR NO REASON!!! More
by ricmacphoto
Employees Worked With
Other Employees :
Carlos Fonseca
April 14, 2022
Had problem with bottom part of front grill. Stopped by and they fixed it with no appt. and they cleaned car. Great service. Stopped by and they fixed it with no appt. and they cleaned car. Great service. More
by Waterview
