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Herb Chambers Kia of Burlington

Burlington, MA

4.6
804 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 804 reviews

December 12, 2021

Angela was the best sale person ever!!!! She was amazing didn’t feel any pressure at all from buying my car. Had a great deal from her!! She was great! When we picked it up the car. She showed us the car de More

by Logakisc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Sam
Dec 14, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We're so glad Angela was able to get you feeling comfortable with all your new vehicle has to offer and we'll be sure to let her know how much you appreciate her awesome service. Thanks for choosing Herb Chambers Kia of Burlington and please don't hesitate to reach out if there's anything else we can do for you!

December 10, 2021

They were fast and efficient. They took me right away. The people were were also very kind. So much better than Pride Kia in Lynn! More

by Syoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad to hear it! Thank you for leaving the Herb Chambers Kia of Burlington team your kind words and five-star rating! See you next time!

December 03, 2021

I have been going to this Dealership for years! Have had nothing but great service and help. They answer any questions I may have. The help is great , and as I said the service has Always Been Great! I reco More

by npenny484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for being a Herb Chambers Kia of Burlington customer! We're truly grateful for all of your support over the years and look forward to your next visit!

December 01, 2021

Quick and friendly service. Everyone is wearing a mask with social distancing. Highly recommended place. More

by lkrask
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for reviewing your recent visit with the Herb Chambers Kia of Burlington team! We appreciate your kind words and hope to see you again next time!

November 27, 2021

Very good!! Saturday appointment. Car ready when promised. Friendly staff. Clean facility. Painless service. Thanks. More

by Cgcentola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to serve you! Thanks for visiting us here at Herb Chambers Kia of Burlington - we hope to see you again next time!

November 17, 2021

We had the option of going to dealers closer to our house, but this particular dealership was the one to return calls timely. More

by Krisann0712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian (sales manager) , Tom Spizuocco
Nov 18, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for giving us the opportunity to earn your business! We hope you enjoy your new vehicle and look forward to seeing you again next time here at Herb Chambers Kia of Burlington!

November 16, 2021

Had Ramone as a sales personBought 'Certified Used Car' Had Ramone as a sales person Bought 'Certified Used Car' 2018 Optima, for $17,998, 18k miles, 7Oct21 Tires rotated by independent mechanic on 11Nov2 More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for reaching out, Mark. I'm sorry to hear about this experience and would like the opportunity to discuss it with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Senee O'Connell - General Manager - soconnell@herbchambers.com

November 15, 2021

Great experience this month with the service department and my service advisor, Caesar. Tough unexpected situation developed and he kept me completely informed and helped me out in understanding the situa More

by Soccer Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for trusting Caesar and the Herb Chambers Kia of Burlington team with your Sedona! We're truly grateful for all of your support over the years and look forward to many more!

November 13, 2021

I purchased a 2016 Kia a couple of years ago and not happy with maintaining service plan. More

by grammyof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Kia of Burlington responded

We're sorry to hear about that and would like more details to determine how we can assist in improving this experience. Please contact me at your earliest convenience. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

November 10, 2021

Had oil change and tires rotated… took almost 3 hours! Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , More

by lucilleguaetta@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the review and feedback. We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers Kia of Burlington Team

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