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Herb Chambers Kia of Burlington

Burlington, MA

4.6
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 802 reviews

June 01, 2021

Attentive, no haggling, professional really nothing to say other than the description I gave above. Our sales person, Jim Parker was very good at showing us the various cars More

by Pegwebber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Kia of Burlington responded

We appreciate the great feedback about Jim and our team! Thanks for your business, from all of us here at Herb Chambers Kia of Burlington and we'll see you next time!

June 01, 2021

Excellent and timely service. Even washed car. Small area for customers but excellent coffee. That is all I have to say; very positive experience in all More

by Ron C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the positive feedback about your recent visit to Herb Chambers Kia of Burlington, Ron! We look forward to your next visit!

May 27, 2021

Cesar was very helpful and thoroughly explained the potential problem with my ignition and the simplest and cheapest remedy. I appreciate Cesar’s dependability and professionalism. More

by judynatale2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for leaving us this phenomenal review! Hearing how Cesar and our team made the experience so easy and earned five stars makes our day! We will see you next time! - Herb Chambers Kia of Burlington

May 26, 2021

Diego was excellent: he fixed our recall situation immediately. Tech Jeff was efficient and personable and explained the reason for the recall. Other dealers wanted us to wait 2 weeks for this 30 seco More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Herb Chambers Kia of Burlington responded

Val, we are so happy to hear that our team at Herb Chambers Kia of Burlington could take care of everything for you efficiently! THank you for your review!

May 22, 2021

Tom was very nice to work with. Stu in the office was Professional and knowledgeable. The car had some issues in pick up, the manager was eager to make it right. An overall good experience. More

by Rick the Realtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Spizuocco
May 24, 2021 -

Herb Chambers Kia of Burlington responded

Thanks so much for the five-star rating, Rick! We are happy to hear Stu and Tom provided great care to you and we could get you the vehicle you wanted! - Herb Chambers Kia of Burlington

May 22, 2021

John is the best car salesman I’ve ever encountered. He just gets it, that you, as the buyer, have a good understanding of what you want and he doesn’t push you towards something higher or more expensive. More

by aduncan1282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Kia of Burlington responded

Wow! Thank you for this awesome feedback! John will be so thrilled to hear your kind comments! We're so lucky to have team members like him at Herb Chambers Kia of Burlington!

May 20, 2021

Very courteous and friendly. Knowledgeable and quick to respond. Very happy with the service and Cesar was great. Close to home and easy to find. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Herb Chambers Kia of Burlington responded

Dave, we are thrilled to hear that you had such an exemplary experience at Herb Chambers Kia of Burlington! Thank you so much for coming in and for leaving us this kind review!

May 18, 2021

Always super responsive and helpful. I've used them many times and they have come through at short notice more than once for me. They also do a lot in my community which i appreciate More

by nicholasmith44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Kia of Burlington responded

Thanks for the great review! We're glad to hear our team has provided such great care to you and has earned your business! We look forward to seeing you next time! - Herb Chambers Kia of Burlington

May 17, 2021

Great service from everyone at Herb Chambers in Burlington!!! I felt important. My needs were all met I got the perfect car. I highly recommend!! More

by Nycgal64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian and Stuart
May 17, 2021 -

Herb Chambers Kia of Burlington responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 13, 2021

I just got my second lease at Herb Chambers Kia of Burlington. I went there the first time on a recommendation by my daughter, and do not regret it! When my first lease was running out, there was no q More

by Janne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your continued business with us at Herb Chambers Kia of Burlington! We're glad we could make everything go smoothly and look forward to your next visit!

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