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Herb Chambers Kia of Burlington
Burlington, MA
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 802 reviews
November 17, 2020
My whole experience was wonderful!!! I called for an appointment and chose when it was convenient for me. When I got there, everyone was so helpful. I sat in a clean waiting are and my car was ready in appointment and chose when it was convenient for me. When I got there, everyone was so helpful. I sat in a clean waiting are and my car was ready in no time. I can’t say enough good things about Kia Burlington and all of their staff!! More
by stacys48
November 16, 2020
Julian was excellent to work with. Ordered a Telluride SX Prestige with an expected 4-6 month ETA, and was very surprised when it came in 3 month's later. Great experience buying from Herb Chambers. SX Prestige with an expected 4-6 month ETA, and was very surprised when it came in 3 month's later. Great experience buying from Herb Chambers. More
by AnneGe
November 15, 2020
It was a great experience. I called for a safety recall appointment and made it for 2 days later. I went in for the appointment and my car was ready in an hour. Just great! appointment and made it for 2 days later. I went in for the appointment and my car was ready in an hour. Just great! More
by stacys48
Employees Worked With
November 14, 2020
Was easy to schedule service appointment online, and there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. More
by john c.
Employees Worked With
November 13, 2020
After recall service I was Pleasantly surprised to find a vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. More
by Picky sue
Employees Worked With
November 12, 2020
Very simple, clear, clean, efficient experience. Julian, Sales manager, Stuart, Business manager, Jim, Sales consultant are all very courteous and professional. Car arrived and delivered as promised. Sales Sales manager, Stuart, Business manager, Jim, Sales consultant are all very courteous and professional. Car arrived and delivered as promised. Sales consultant explained all ket features and was very patient in stetting up my mobile app to work with the car connecting with Kia tech support, etc. More
by SONG0
November 10, 2020
Purchased a lease with Kia of Burlington on Saturday. John in Sales, did an awesome job with explaining everything about the vehicle we chose and answering all of my questions. I am very hopeful that I w John in Sales, did an awesome job with explaining everything about the vehicle we chose and answering all of my questions. I am very hopeful that I will a great experience with Kia the next 3 years! More
by tiffanywoodman
November 07, 2020
We have been going to this dealership since 2015 and love how we are serviced! Today’s visit was quickly scheduled and the service was for a recall. The actual service time was less than an hour total . Than how we are serviced! Today’s visit was quickly scheduled and the service was for a recall. The actual service time was less than an hour total . Thank you! More
by Janetcoppola
Employees Worked With
November 03, 2020
This is a very nice group of people. I enjoy going there for service or help with my car options. They always listen and take care of my needs. for service or help with my car options. They always listen and take care of my needs. More
by Mercedes
Employees Worked With
Other Employees :
Senee O’Connell, Carlos Fonseca
October 28, 2020
We had an amazing car buying & financing experience thanks to Tom S.- and especially thanks to Stew who who shopped for our best loan option and found us a great one very quickly! He is a wizard with n thanks to Tom S.- and especially thanks to Stew who who shopped for our best loan option and found us a great one very quickly! He is a wizard with nearly 40 years in the business. We changed our minds about several things along the way, and Stew never missed a beat! he was incredibly accommodating. One night Stew was still texting with us at 8:30pm trying to expedite our car sale and politely & expertly answering all of our questions... Tom. S and a colleague drove all the way to Southern Maine to deliver our “new” preowned Kia, and satisfy all necessary regulations related to registering our new car and satisfying our new lienholder. We love our “new” car and we are most grateful to all the wonderful personnel at Herb Chambers In Burlington, Mass.. Polly & Ian More
by ianmackenzie7
