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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.7
326 Reviews

326 Reviews of Herb Chambers Kia of Burlington - Service Center

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March 16, 2024

Ceasar was great. Explained everything g to me every step of the way. Service was done right the first time and in a timely manner. More

by Dustin.benoit6669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know that Ceasar was able to provide you with a great experience at Herb Chambers Kia of Burlington. Thanks so much for your feedback!

March 11, 2024

I brought my car in to have a repair to my e brake and was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under m More

by esslakin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Mar 12, 2024 -

Herb Chambers Kia of Burlington responded

Hi Essla! We're so glad to know that Michael and our service team at Herb Chambers Kia of Burlington were able to assist with your e-brake repair. We always strive for the best possible outcome, including working hard on warranty approvals. Thanks for sharing this positive feedback!

March 09, 2024

Fantastic service by Diego, Michael and Cesar. Would advice anyone to bring their vehicle here. More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Herb Chambers Kia of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Kia of Burlington this awesome review, thank you!

March 03, 2024

Extremely satisfied with my experience with Burlington KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable an More

by Oldtoad33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Kia of Burlington responded

We're so glad to know you had a great experience with Cesar and our service department at Herb Chambers Kia of Burlington! It's wonderful that your Sportage is running smoothly. We appreciate the kind words and look forward to seeing you for future services!

February 28, 2024

I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r More

by Algiles007
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mi
Feb 28, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know you've had a great experience with Cesar, Michael, Johnathan, John, and Cathy at Herb Chambers Kia of Burlington! We look forward to continuing our service for you in the future! Safe travels!

February 24, 2024

Great and friendly service it’s a pleasure bringing my car in for service Michael at the service desk was excellent More

by topbigdogga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael 5 stars
Feb 26, 2024 -

Herb Chambers Kia of Burlington responded

Hi! We're glad to know that you had a great experience with Michael at our service desk! Thanks for choosing Herb Chambers Kia of Burlington and sharing your feedback.

February 24, 2024

Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! More

by Ethel.keating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Kia of Burlington responded

Ethel, Thank you for your kind words and five-star rating! Our team looks forward to serving you again in the future! - Herb Chambers Kia of Burlington

February 22, 2024

I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Herb Chambers Kia of Burlington responded

Dawn, we appreciate your loyalty to Herb Chambers Kia of Burlington and are glad you enjoy our amenities. Your feedback is valuable as it helps us improve our service! Thank you!

January 20, 2024

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Kia of Burlington responded

Gerard, we're delighted to know that you've had such positive experiences with our team at Herb Chambers Kia of Burlington. We truly appreciate your loyalty and trust in us over the years! We look forward to earning your business for years to come!

January 18, 2024

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Herb Chambers Kia of Burlington responded

Hi Melissa! We're glad to know that Diego and Caesar were able to assist you quickly at Herb Chambers Kia of Burlington. We always aim for exceptional service! Safe travels on the road ahead!

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