Herb Chambers Lexus of Hingham

My buying experience at Herb Chambers Lexus in Hingham was great from beginning to end. was great from beginning to end. More

Our recent purchase at HC Lexus of Hingham was a very pleasant and smooth experience. Ryan T. and Joe S. were extremely knowledgeable, respectful and thorough. We were very grateful for their attentive pleasant and smooth experience. Ryan T. and Joe S. were extremely knowledgeable, respectful and thorough. We were very grateful for their attentiveness and dedication to ensuring our transaction was seamless. More

I asked the dealership to adjust my tire pressure as I was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 3 was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 33 pounds of pressure per tire. I would have liked the car vacuumed out . The sprayed the outside . More

I have been a Lexus Customer for over 25 years and appreciate my service Advisor Tom! appreciate my service Advisor Tom! More

Routine oil change. Nice and easy. Like the video inspection that was sent. Always a pleasure working with Tom McCaffery. Nice and easy. Like the video inspection that was sent. Always a pleasure working with Tom McCaffery. More

Mark Hausman is beyond a doubt the most responsive, professional and honest Lexus sales represenatives I have known. Mark is a pleasure to deal with . I say so after purchasing nearly twenty Lexus s professional and honest Lexus sales represenatives I have known. Mark is a pleasure to deal with . I say so after purchasing nearly twenty Lexus s from numerous sales people. More

McKee delivers phenomenal customer service . I felt like I was his only customer even though it was very busy at the dealership Mclee provided “legendary customer service “ A+ I felt like I was his only customer even though it was very busy at the dealership Mclee provided “legendary customer service “ A+ More

Overall it was a great experience. Jano was amazing and her team was wonderful to work with. Jano was amazing and her team was wonderful to work with. More

I researched the car Audi Q7 and went to location and was assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn on heated seat still no detail about car. Upon receiving. Car the muffler was dangling and a foreign substance vomit like was in back passenger floor. Both instances were concerning due to the obvious sight of discrepancy. I was appalled of this service from a flagship dealership. This was something I would expect from a mom and pop auto center. It let me with a unforgettable feeling of my business was not important as other customers. I was informed to return vehicle which was inconvenient due to my new schedule. Overall it was high priority to sell the unit but on satisfying the customer was least important when vehicle was delivered. A sad unsatisfied customer especially when I choose Lexus Hingham to initiate the car buying process. I hoped love ones and friend would not like to encounter this subpar customer service. More

Would highly recommend Herb Chambers Lexus of Hingham. Kevin Chan was very professional, very helpful! Will definitely come back Kevin Chan was very professional, very helpful! Will definitely come back More