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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,917 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,917 reviews

August 06, 2023

I've used this dealer to service my Lexus for 9 years. Always dependable and forthright. More

by brianmccay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn
Aug 07, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review, Brian! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Sharon!

August 05, 2023

Large selection of quality cars. Friendly fast and honest service. My salesperson, Haowei was knowledgeable and communicated great. More

by wcharrette
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haowei Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our selection and service at Herb Chambers Lexus of Sharon up to the mark! It's great that Haowei could assist in making your experience a positive one. Thanks for sharing this review with us!

August 05, 2023

Great service. Always kept apprised of the status of my vehicle. Appreciate the option of a loaner vehicle when something unexpected turns up. More

by susanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you appreciated our service and the loaner vehicle option at Herb Chambers Lexus of Sharon. Keeping customers informed is a priority for us, so it's great to see that reflected in your experience!

August 05, 2023

Service was completed quickly. Everything was well done. Ian very pleased with everything. Thank you More

by rboisselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our service at Herb Chambers Lexus of Sharon quick and satisfactory. Thanks for the positive feedback!

August 05, 2023

Overall it is a great dealership but my service consultant and another staff wasn’t really knowledgeable about the service they provided. I asked the service consultant if she had made sure my oil More

by kwlhk82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Paz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the cashier lady
Aug 16, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Kwlhk82 - Thank you for the feedback. We will continue to train our employees to better answer questions for our guests. Please reach out to me if I may be of assistance. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

August 04, 2023

Jackson was excellent. He stepped in for Ronnie as she was out the day I was there. He provided me with a loaner vehicle and followed up with a phone call as to my car stat More

by Akerman.john@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Aug 04, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad Jackson was able to step in for Ronnie and provide you with excellent service! It's wonderful he could keep you updated on your car's status and offer a loaner vehicle. Thanks for all your support of Herb Chambers Lexus of Sharon!

August 04, 2023

What a great experience! Thank you Eddie for the top notch service! All smiles from me! More

by fvcollura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Addeche
Aug 04, 2023 -

Herb Chambers Lexus of Sharon responded

Your review of Eddie and the team means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience. Safe travels ahead!

August 04, 2023

Monica, as always, treated me very kindly and always explaining to me in detail the maintenance that they were going to do to my car and the best thing was the discount that she gave me. very happy More

by gladysaguirre17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Lexus of Sharon responded

Gladys, we're delighted to know Monica provided you with such a positive experience at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to serving you again in the future!

August 04, 2023

Ronni is the best service manager I have ever dealt with. she was very polite, very friendly and above all very professional. Thanks for all your help I really appreciate it More

by Camthumphreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Lexus of Sharon responded

Cam, we're delighted to know that Ronni provided you with such exceptional service at Herb Chambers Lexus of Sharon. We'll pass along your kind words and appreciation!

August 03, 2023

This is one of the best dealerships to buy a car from! Always a great experience. Sales & service team are amazing. More

by janey1976
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 03, 2023 -

Herb Chambers Lexus of Sharon responded

Janey, we're delighted to know you had a great experience with our sales and service team at Herb Chambers Lexus of Sharon. Thanks for your kind words!

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