Herb Chambers Lexus of Sharon

Thank you Ryan for help. We came in at the end of the day and Ryan made we received excellent service! We came in at the end of the day and Ryan made we received excellent service! More

Excellent servise Jackson is doing superb job always reliable. Staff is very friendly and nice reliable. Staff is very friendly and nice More

Excellent service! Would recommend for purchase and service. Have been a long-standing customer and very pleased! Would recommend for purchase and service. Have been a long-standing customer and very pleased! More

I truly appreciate the time and effort you put to get my car fixed and you are very professional and continually impressed your ability to explain the issues that have in my car Very professional car fixed and you are very professional and continually impressed your ability to explain the issues that have in my car Very professional More

This dealership is very good and reliable I love herb chambers is still in existence . chambers is still in existence . More

Sale and services are very friendly . Love to be there . Thank you so much for your services Love to be there . Thank you so much for your services More

Monica,my service representative ,was very efficient, friendly and seemed truly invested in making service visit pleasant. Herb Chambers service department is the primary reason I have purchased Lexus o friendly and seemed truly invested in making service visit pleasant. Herb Chambers service department is the primary reason I have purchased Lexus over the years. Also they make a grand automobile. Jane More

All was perfect no problem at all Nour was very considerate and pleased Thank you considerate and pleased Thank you More

Top shelf service department Honest , reliable , easy to deal with and very thorough! In my particular , Ryan! deal with and very thorough! In my particular , Ryan! More

I was very disappointed in my experience. I was not given a service pamphlet when I bought the vehicle so I did not realized that my first visit at 5000 mi was just for tire rotation and flu I was not given a service pamphlet when I bought the vehicle so I did not realized that my first visit at 5000 mi was just for tire rotation and fluid top off. It was the extremely cold day so understandably the car wash was closed. However, I think 90 minutes for a tire rotation is an unnecessary waste of time. I would have thought the car would have at least been vacuumed and the windows cleaned in that time frame. They were not. When I mentioned it to Matt he said he would arrange it if I could wait a bit longer. Given that I had already been there for an hour and a half...and live an hour away...I did not want to stay any longer. Matt did tell me that I could come by anytime to get the wash but given that I do not live in the area then this is not really feasible for me. I asked about going to Hingham and he assured me I could. I would just have to speak to the service manager and relay the situation. Might have been nice if that was done for me. Also, there were 2 large grease palm prints on the side of the doors by the door handles. Makes me think those same greasy hands were on my steering wheel and seats. Matt was really great about going over my kick sensor for the trunk. He even went out to bring my car back in the garage to show me. He was pleasant to work with. I was made well aware of the 90 minute appointment time both with the receptionist and with Matt. I just feel like the time did not warrant the little bit of service that was done. More