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Herb Chambers Lexus of Sharon
Sharon, MA
5,913 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,913 reviews
August 11, 2021
Have dealt with Bill Kessler for over 29 year. A superior sales person who makes thw process easy and pleasant. Always foes above and betond to answer all my questions. sales person who makes thw process easy and pleasant. Always foes above and betond to answer all my questions. More
by cpeecha
Employees Worked With
August 11, 2021
We were in for our 5th regular maintenance appointment. We had a coupon for a free mini detailing and I feel the team went above and beyond… catching a small spot on the front passenger seat that I forgot We had a coupon for a free mini detailing and I feel the team went above and beyond… catching a small spot on the front passenger seat that I forgot to point out. Thank you! More
by Janice and Greg
Employees Worked With
Eric Castillo
August 10, 2021
Great service and Ronnie is very pleasant and knowledgeable. Great great...Great Great Great service knowledgeable. Great great...Great Great Great service More
by Janet
Employees Worked With
August 09, 2021
AMAZING, sums up my experience at herb chambers of Lexus. Kevin Bates went above and beyond in getting me in my dream car. He made sure I was up to date with all the vehicle features, tried to get me in a co Kevin Bates went above and beyond in getting me in my dream car. He made sure I was up to date with all the vehicle features, tried to get me in a comfortable price range and tried to ensure I had a smooth transition throughout the whole process. I cannot emphasize enough the excellent customer service.Thank you to Niko and Andrew as well for helping with the numbers. They all worked well together, they made a great team! More
by Jlbovelle
August 09, 2021
Excellent service and friendly staff - mark is wonderful - the facility is immaculate and receiving a car wash when obtaining service is great - the facility is immaculate and receiving a car wash when obtaining service is great More
by Reidbet
Employees Worked With
August 08, 2021
Great customer service. Always so nice, helpful and most importantly patient with me importantly patient with me More
by Wiljap
Employees Worked With
August 07, 2021
Ronni Travers is the best. She always goes that extra mile and takes great care of me. Red carpet/royalty treatment whenever I have my SUV serviced with her. Highly recommend! mile and takes great care of me. Red carpet/royalty treatment whenever I have my SUV serviced with her. Highly recommend! More
by lneves7
Employees Worked With
August 07, 2021
Got a call about upcoming service, and called rep back within an hour. V-mail said, “Out of office”, and no return call. Called her back on way to appointment - got put on hold, and left there. Cust within an hour. V-mail said, “Out of office”, and no return call. Called her back on way to appointment - got put on hold, and left there. Customer service rep., Nicole is not knowledgeable, and very snippy, “I didn’t call you, it must have been one of our schedulers”. Okay, slay me! Went up to sales area to kill time, and no one asked, “can I help you?”. They over-charged for my service, and a bunch of reasons for what they did. Won’t go back. More
by Ttoutoni
Employees Worked With
Nicole Thomas, Tina Holden
