Herb Chambers Lexus of Sharon

Excellent Service Hello, I was looking to get a Lexus RX350 to my wife. Went to Herb Lexus of Sharon and I had a great customer service from Bill. Help us to the entir Hello, I was looking to get a Lexus RX350 to my wife. Went to Herb Lexus of Sharon and I had a great customer service from Bill. Help us to the entire process, even after showing them a letter of pre-approval they tried to lower our rates with they banks. Would I go back on my next purchase? Absolutely! Bill did a phenomenal job... beside of that we love the vehicle. Thank you for easing our purchase and paperwork! Josue Araujo More

Great Customer Service Recently bought a car and was very satisfied with the purchase and had a great experience. The process was simple and enjoyable. Bassem Al-Rashidi was Recently bought a car and was very satisfied with the purchase and had a great experience. The process was simple and enjoyable. Bassem Al-Rashidi was very helpful and is what made the process was enjoyable. He was helpful through the whole thing and I am very satisfied with my Lexus NX300. Bassem was incredibly nice and very very kind along with being a fantastic guide throughout the whole process, would definitely make another purchase with the same people. More

Mr. Rashidi is the KING of hospitality and kindness I couldn't find the combo package I was seeking on the 2018 ES at any Lexus dealership. Bassem and his sales manager Niko went above and beyond to loc I couldn't find the combo package I was seeking on the 2018 ES at any Lexus dealership. Bassem and his sales manager Niko went above and beyond to locate one for me and I decided to buy it. Unfortunately my wife was not happy with me making a decision without her and convinced me that my 2014 ES does not need to be upgraded and I had to call Bassem to cancel the purchase. It was a difficult call to make to Bassem but he was very understanding. He then called me back in a week to check on my health after her found out I was in the hospital for having chest pain. He offered to come to help me with anything I needed. Who does that anymore? They don't make them like this anymore folks. I cancelled an order on him that he probably needed to close 2017 being a new at the dealership and all, yet he offered to come help me and check on my health. Wow. Props to Lexus for having people like Bassem on your team. I will be back when it's the right time. Tom Toupin More

Lexus Gx We had a wonderful experience purchasing our new Lexus Gx with Jordan Lockett. She was professional, patient and not pushy. We originally came in to b We had a wonderful experience purchasing our new Lexus Gx with Jordan Lockett. She was professional, patient and not pushy. We originally came in to buy a used car and she helped search for my very specific details for weeks. In the end we decided leasing was a better option for what we were looking for. She really went above and beyond for us and we are so appreciative of her help. We love our new car! I normally hate dealerships and the car buying process she made it a pleasant experience. I would absolutely buy another car with her and recommend her to friends and family. More

A fabulous experience We bought a Lexus at this dealership and worked with Michael Ahl. It was a great experience from start to finish and we would highly recommend using t We bought a Lexus at this dealership and worked with Michael Ahl. It was a great experience from start to finish and we would highly recommend using this dealership. In fact, we have already recommended the dealership to a family member. Michael was a real professional and the rest of the staff were solicitous and bent over backwards to be helpful. We look forward to continuing to do business with this dealership in the future. More

Tracy is the best Tracy is very patient with us , pick up to do the paperwork and ride us home when we don’t have a car , she went extra miles to help us during the pro Tracy is very patient with us , pick up to do the paperwork and ride us home when we don’t have a car , she went extra miles to help us during the process ,thank you Tracy! More

My First Lexus Living out of state, I had most of my dealings online with Lesly. Her guidance and help were great in getting me ready for the purchase of my 2016 Lex Living out of state, I had most of my dealings online with Lesly. Her guidance and help were great in getting me ready for the purchase of my 2016 Lexus GS 350 F Sport. Hung handled my actual sale upon arrival. He was great. With the information provided by Lesly, and finishing the purchase with Hung, I couldn't ask for a better team to work with. However, I was slightly led astray by the business manager when it came to actually driving away my vehicle. Owning a Lexus for 2 weeks and being misled on when to take it home was not good. Paying for 2 different flights out was also aggravating. Not having the dealership compensate was abysmal. Other than that, I am happy with my purchase and most happy with all of the help Lesly and Hung have given me. More

Rene Lapaz is the go to guy when you want to get a Lexus. Rene was responsive and very knowledgeable about the Lexus we recently bought. I would highly recommend him. I will be reaching out to him when I am Rene was responsive and very knowledgeable about the Lexus we recently bought. I would highly recommend him. I will be reaching out to him when I am ready to buy another Lexus More

Love coming to this dealership. Came in just for service, but ended up leaving with a brand new is300 thanks to Tracy. They had exactly what I was looking for and that made me extrem Came in just for service, but ended up leaving with a brand new is300 thanks to Tracy. They had exactly what I was looking for and that made me extremely happy. Thanks again! More

New car purchase Traded in a Lexus 200nt for rx350 today from Lexus in Sharon. Worked with Marc Vigor who handled the entire transaction in the most professional manne Traded in a Lexus 200nt for rx350 today from Lexus in Sharon. Worked with Marc Vigor who handled the entire transaction in the most professional manner. Car was ready when stated and he handled all the paperwork. Easy as can be. Recommend him highly. Marc showed me how to work all the buttons More