Herb Chambers Lexus of Sharon

Exceptional, Professional and Personal Service!!!! I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about ever I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about every three years. Obviously, I am very happy with the car. I am equally, if not more so, extremely pleased with the service from Lexus of Sharon, in particular, Mark Forcucci, my service advisor. Mark is a professional who extends personal service. He is extremely knowledgeable, helpful and accommodating. He always addresses my questions and concerns about the car and service, informs me of the options and makes sure that all needed work is done and done well. Because I live some distance from the dealership, the car is valeted when it has to go in for service. I am always notified of the pick-up window of time and always receive a call before the valet comes out to pick up the car and leave a loaner. While the car is in for service, Mark calls to update the status of the car and lets me know when the car will be returned. And, to top it all off, the car is returned service complete, all washed and cleaned, looking great. I doubt most car owners can say that having their cars serviced is made so easy and pleasant. The final clincher here is that Mark and his team are what truly keep me with Lexus. I love my 2013 RX, but have not been happy with the look of newer RX models--that big front grill and the sharp angular lines--- so much so that I have been putting off trading in my car. I was hoping the model would change, but that does not look as though that is going happen. My 2013, though, is getting up there in miles. I have looked at other brands/styles of cars, but I really don't want to give up the reliability and comfort of my Lexus. What really decides it for me is the service: I won't give up the amazing service I get from Mark Forcucci at Herb Chambers Lexus. I will buying another Lexus. More

" SUPERB " " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had a problem with my car and he had me in and out within an hour . In this day and age it is difficult to find this kind of care to a customer. Thank you so much More

Outstanding! Sam Pellows was excellent as usual. He was our salesman on our last three leases. Everything was stress free in the leasing process. Sam was very kn Sam Pellows was excellent as usual. He was our salesman on our last three leases. Everything was stress free in the leasing process. Sam was very knowledgeable on the car I leased 2018 ES350. He is such a pleasure to deal with, a true professional. More

Happy with my car Thank you Rene La Paz for your amazing service. I am very happy with my new car. Rene helped me choose my car and he was very helpful. Thank you Rene La Paz for your amazing service. I am very happy with my new car. Rene helped me choose my car and he was very helpful. More

Awesome Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service More

Rene La Paz Rene is such a sincere fellow we bought two cars, when we meant to buy but one. We highly recommend his expertise. The. entire sales experience was Rene is such a sincere fellow we bought two cars, when we meant to buy but one. We highly recommend his expertise. The. entire sales experience was a pleasant surprise. More

Have always had the best experience dealing with Nicole. She Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and she got me in anyway. More

My experience here Rene was very helpful in helping me select my vechile. He was down to earth & a pleasure to deal with. Very polite & knowledgable on car information. Rene was very helpful in helping me select my vechile. He was down to earth & a pleasure to deal with. Very polite & knowledgable on car information. -Mr. Committo More

Great Car Purchasing Experience Patty Quick was wonderful to work with. She listed to what I was looking for and matched me with the perfect car and at a fair price! Patty Quick was wonderful to work with. She listed to what I was looking for and matched me with the perfect car and at a fair price! More

Great The sales person that was working with me and my mother was unbelievable...his name was Rene La Paz ...he took his time to explain everything from pri The sales person that was working with me and my mother was unbelievable...his name was Rene La Paz ...he took his time to explain everything from pricing to options More