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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,917 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,917 reviews

April 04, 2017

Week of trying to fix my "new" car Bought a 2017 Lexus SUV and it has spent more time in the Lexus garage than mine ! No one seems to know how to repair this and all I want now is my m More

by DeSimone7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronni Travers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhamaile sold me the vehicle , Michael Shafman
Apr 11, 2017 -

Herb Chambers Lexus of Sharon responded

I appreciate you taking the time to reach out and for allowing us the opportunity to make things right. I understand that everything is all set now. Please feel free to contact me if there's anything further I may assist you with. Best, Michael Shafman, General Manager

March 30, 2017

Professional Service Tracy is a nice helpful person who explained all the details and information of the car and provided great service. I am satisfied with Tracy's assis More

by klau12130A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Mar 30, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Tracy. We value your business and hope to see you again soon! Best, Michael Shafman, General Manager

March 26, 2017

Employee review Tracy was very patient and offered great customer service which I really appreciated. She really went out of her way to make sure the customer was hap More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
March 23, 2017

Ronni Travers is the best service manager! When I need service I call or text Ronni. She is always pleasant with a smile. Ronni listens to what you need and always pleases the customer. I ha More

by Jo Erba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you, Jo, for providing us with this great feedback! Ronni is wholly devoted to the success of our guests’ experiences and we are so proud to have her on our team. We appreciate your kind words and thank you for choosing us for your automotive needs. Best, Michael Shafman, General Manager

March 20, 2017

Easiest-Most Helpful Car Dealership I've Experenced Tracy and Victor (finance) made my car-buying experience the best ever! Will definately be looking for Tracy for my next car and recommend her to any More

by lisadave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Mar 20, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing this great feedback! I'm so happy to know that Tracy and Victor were able to assist you with your purchase. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Michael Shafman, General Manager

March 18, 2017

Great experienxe I really love this experience. Helped me a lot during the time I was there. I would recommend. I really love the place. Come here! More

by Phucho68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Mar 20, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Tracy, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Michael Shafman, General Manager

March 16, 2017

Educational Upon picking up our leased 2017 RX 350 SUV, we were introduced to Bryan Lopez, Technology Specialist, for him to explain to my husband and I about the More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
Mar 17, 2017 -

Herb Chambers Lexus of Sharon responded

We really appreciate you taking the time to leave feedback regarding your experience with Bryan. Here at Herb Chambers Lexus, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Michael Shafman, General Manager

March 09, 2017

I went in to lease one car & ended up with two new cars I needed a Sedan with AWD with Enform and knew nothing about the Lexus sedans. I spoke with Michael Shafman who sat with me, Nikko, the sales manage More

by Sedona Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco is a 5 star employee too!!!, Michael Shafman, Niko Kotsiopoulos, Chris Gabresi
Mar 09, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you! I really appreciate your feedback on working with our team. We trust you are enjoying your new Lexus's and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Michael Shafman, General Manager

March 09, 2017

Pleasant experience with Lexus of Sharon We never leased before but with the thorough knowledge of Sam Prusak, sales, and Chris Gabresi, finance, we were brought up to speed and leased a 2017 More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Prusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gabresi
Mar 10, 2017 -

Herb Chambers Lexus of Sharon responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Sam and Chris. Please don't hesitate to reach out if we can assist you in the future. Best, Michael Shafman, General Manager

February 27, 2017

AAAAAAAAAAAAA-ONE Marc Vigor, our salesman could not have treated us any better. Marc knows everything there is to know about Lexus. He got us the best deal, And will a More

by Lexus14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Vigor
Feb 27, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Marc. We value your business and hope to see you again soon! Best, Michael Shafman, General Manager

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