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Herb Chambers Lexus of Sharon
Sharon, MA
6,208 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,208 reviews
October 16, 2025
Great service! I received a loaner and everything was smooth! Glad to be a customer I received a loaner and everything was smooth! Glad to be a customer More
by bdyconsult
Employees Worked With
October 16, 2025
Outstanding service with Ronni, per usual. Super detailed, conscientious and knowledgable. A pleasure to work with. Super detailed, conscientious and knowledgable. A pleasure to work with. More
by Greg M
Employees Worked With
October 16, 2025
Herb Chambers LEXUS in Sharon MASS is a great place to go. On my last visit, Monica was the service advisor and was terrific. The dealership and Monica definitely deserve five stars. go. On my last visit, Monica was the service advisor and was terrific. The dealership and Monica definitely deserve five stars. More
by dpsheff25
Employees Worked With
October 14, 2025
Excellent dealership - very welcoming - friendly people from top to bottom at this location - no problems at all. from top to bottom at this location - no problems at all. More
by Dontrish93
Employees Worked With
October 14, 2025
Outstanding! I could not have asked for a better experience. My salesman was Sean C. and my finance manager was Sam D. This team gave me the best car buying exper I could not have asked for a better experience. My salesman was Sean C. and my finance manager was Sam D. This team gave me the best car buying experience I've ever had. They were friendly, knowledgeable, and professional. From start to finish, they were delivering top notch service. The other staff I interacted with was just as friendly and welcoming. A beautiful and convenient location with a large inventory. I highly recommend this location and their fabulous team. Thank you for an incredible experience and helping me find the perfect new vehicle! More
by Sfitzpatrick
October 14, 2025
Robert and Sam provide exceptional service including going above and beyond setting up vehicle electronics after purchase. The dealership provided a no stress professional environment with quality servi going above and beyond setting up vehicle electronics after purchase. The dealership provided a no stress professional environment with quality service. More
by Sanjeeb Khanal
October 14, 2025
Professional, 2 hours visit for full schedule service , everything was fully explained, washed and cleaned inside, waiting area for clients, comfy and clean, water and apples was provided. everything was fully explained, washed and cleaned inside, waiting area for clients, comfy and clean, water and apples was provided. More
by Hmackiewicz
Employees Worked With
Noah Stern
October 13, 2025
I’m very satisfied with the customer service. Everything was nicely done and on time. Everything was nicely done and on time. More
by mmontero2006
Employees Worked With
October 13, 2025
I had a 15,000 mile service today and Patrick was my advisor. The check in was efficient and as usual the service was outstanding. They were having a problem with the state inspection system and Patrick advisor. The check in was efficient and as usual the service was outstanding. They were having a problem with the state inspection system and Patrick kept me informed about the status. The system was not available and Patrick was very apologetic even though it was not the fault of the dealer. I highly recommend the dealership and my advisor Patrick. More
by mazzarella
Employees Worked With
Patrick
October 12, 2025
Highly disappointed on my last car purchase. I have leased at least 3 cars from them over the last several years. This time I decided to get a used car and finance, the check engine light came o I have leased at least 3 cars from them over the last several years. This time I decided to get a used car and finance, the check engine light came on the first week of purchase. Brought the car back trying to get out of with the 30 days of purchase and was told I would have to put more money down because of the warranty I purchased and also because the car was registered already so it wouldn’t be a simple exchange. The money I put down on the car I purchased was basically gone due to fees and taxes. Had brought back a at least 4xs because they couldn’t figure out what was wrong with it, each and every time the check engine light came on the very next day. Every time I would bring it back the service manager would tell me it’s not a safety issue so you can drive it until we have an appointment available, keep in mind the car was stalling when I would sit a light, the transmission would jump, and drag before it would switch gears after stopping. I think this was so scary to have my three small children in the car, and sometimes have to travel up to an hour to be to work. The 5th time I brought it back I was told by the used car manager to make my own appointment and secure my own loaner car because they didn’t want to continue to be the middle man with the company they had brought it to for the repair. I was upset because I purchased the car from them and they could’ve replaced the car with in the first thirty days of purchased of the car. Also I didn’t get an inspection sticker for almost 2 months which was the fourth time I brought it back, I didn’t get my registration for at least 3 weeks, and I purchased the simonized which as over $1000 dollars and they never did it even bother to refund me for it. I was told it’s only an extra 7 bucks a moth by the guy who sold me the car. Very disappointing for a loyal customer over the years, not just one car but 4, this really breaks my heart to even have to leave a review like this, I referred several people to them. And I can honestly say this time was a complete nightmare. More
by Nicole
