Herb Chambers Lexus of Sharon - Service Center

This dealership is very good and reliable I love herb chambers is still in existence . chambers is still in existence . More

I truly appreciate the time and effort you put to get my car fixed and you are very professional and continually impressed your ability to explain the issues that have in my car Very professional car fixed and you are very professional and continually impressed your ability to explain the issues that have in my car Very professional More

Monica,my service representative ,was very efficient, friendly and seemed truly invested in making service visit pleasant. Herb Chambers service department is the primary reason I have purchased Lexus o friendly and seemed truly invested in making service visit pleasant. Herb Chambers service department is the primary reason I have purchased Lexus over the years. Also they make a grand automobile. Jane More

Top shelf service department Honest , reliable , easy to deal with and very thorough! In my particular , Ryan! deal with and very thorough! In my particular , Ryan! More

Herb Chambers Lexus of Sharon has the most caring and friendly staff. The dealership is spotless and nice place to sit or walk around while waiting for service. friendly staff. The dealership is spotless and nice place to sit or walk around while waiting for service. More

I was very disappointed in my experience. I was not given a service pamphlet when I bought the vehicle so I did not realized that my first visit at 5000 mi was just for tire rotation and flu I was not given a service pamphlet when I bought the vehicle so I did not realized that my first visit at 5000 mi was just for tire rotation and fluid top off. It was the extremely cold day so understandably the car wash was closed. However, I think 90 minutes for a tire rotation is an unnecessary waste of time. I would have thought the car would have at least been vacuumed and the windows cleaned in that time frame. They were not. When I mentioned it to Matt he said he would arrange it if I could wait a bit longer. Given that I had already been there for an hour and a half...and live an hour away...I did not want to stay any longer. Matt did tell me that I could come by anytime to get the wash but given that I do not live in the area then this is not really feasible for me. I asked about going to Hingham and he assured me I could. I would just have to speak to the service manager and relay the situation. Might have been nice if that was done for me. Also, there were 2 large grease palm prints on the side of the doors by the door handles. Makes me think those same greasy hands were on my steering wheel and seats. Matt was really great about going over my kick sensor for the trunk. He even went out to bring my car back in the garage to show me. He was pleasant to work with. I was made well aware of the 90 minute appointment time both with the receptionist and with Matt. I just feel like the time did not warrant the little bit of service that was done. More

Service advisor was very quick and service was also quick. everything was done correctly and would come back quick. everything was done correctly and would come back More

Excellent service. Prompt. Very accommodating for my busy work schedule. Extremely helpful and very informative and polite Prompt. Very accommodating for my busy work schedule. Extremely helpful and very informative and polite More

Very professional and friendly. It is easy to get to know the service and sales people It is easy to get to know the service and sales people More

Ryan was excellent from the time I dropped my car off until the time I picked it up he kept me informed until the time I picked it up he kept me informed More