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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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March 09, 2022

Worked with Mark over 15 years. He is knowledgeable, helpful, courteous and his advise is always truthful. More

by Vapazidis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your confidence in Mark, and for your continued business! We are grateful to have you as a Herb Chambers Lexus of Sharon customer and we look forward to the next opportunity to assist you. Drive safely!

March 09, 2022

Fast service and very accomadating . No wait time as far as getting the rental and returning it. More

by Odonnell.stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Randy Vicente, Ryan Valadao, Edwige Saintilvert
Mar 10, 2022 -

Herb Chambers Lexus of Sharon responded

Stephen, we're thrilled you received the quick and accommodating care we pride ourselves on! Thank you for the excellent review and for choosing Herb Chambers Lexus of Sharon - we hope to see you again!

March 08, 2022

I have been doing business with Herb chambers for 25 years I have never had an issue with the Sharon location More

by Alorenz1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are glad to see that our team has been taking care of you for 25 years. Thanks for your business!

March 08, 2022

Professional, courteous, friendly and the service was completed on time and on budget. Thank you very much More

by ggilandjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team could deliver such efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your experience. We hope to welcome you back again down the road!

March 08, 2022

Great service , efficient , trust worthy and good communicators , beautiful layout , clean with amenities , friendly staff More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for the review. We're pleased to see you liked working with our team! We appreciate the kind words.

March 08, 2022

Our experience with Ronni is always a fantastic one. She is knowledgeable and very responsive in her communication. More

by bridget_graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

It is truly our pleasure to assist, Bridget! Thank you for the fantastic review and for choosing Herb Chambers Lexus of Sharon - we'll be sure Ronni hears your kind words!

March 08, 2022

I could go to any Lexus dealership but what keeps me loyal to Herb Chambers Lexus in Sharon is the customer service. Specifically Ronni and Eric in the Service Department go above and beyond to make sur More

by Theramfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted that our team stands out from the crowd! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to mention Ronni and Eric. See you next time!

March 08, 2022

Ryan was very polite and knowledgeable. We will have service at Herb Chambers Lexus of Sharon again. More

by Haipingma
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

It's awesome to see this review. We're thrilled that you liked working with Ryan!

March 08, 2022

Great service department. Eric is always very helpful and on top of everything Thank you Eric! More

by andrzejl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We will give kudos to Eric for providing you with exceptional service. Until next time!

March 08, 2022

Service department culture has changed in the last few years from being customer focused to maximizing revenue. I feel the service department nickel and dimes it’s customers now and overcharges on everyt More

by Tkelley401k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Herb Chambers Lexus of Sharon responded

Hi, thank you for the feedback. Feel free to reach out so I can further understand why you feel that way in regards to our Service Department. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

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