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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,722 Reviews

2,722 Reviews of Herb Chambers Lexus of Sharon - Service Center

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February 21, 2022

As always Herb Chambers Lexus of Sharon Service Department comes through. I hit a pothole and my run flat tire wouldn't get me to the dealer so my car was towed up to the dealer and my Service Con More

by KarenH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 22, 2022 -

Herb Chambers Lexus of Sharon responded

All of us at Herb Chambers Lexus of Sharon greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Eric and the entire team who helped out. Safe travels!

February 21, 2022

Very good service. The Vietnamese gentleman did a very good job, very kind customer service. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 22, 2022 -

Herb Chambers Lexus of Sharon responded

Judy, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

February 20, 2022

Ronni has always been great at getting us in and out quickly and the work is alway done right the first time. She keeps updated on the progress and she is the biggest reason we keep buying Lexus’ from H More

by MDenn
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that Ronni delivered such a successful service experience. Drive safely, and we are looking forward to seeing you back again at Herb Chambers Lexus of Sharon!

February 19, 2022

It was a good all around experience. I called into Service and received a rare same day Maintenance appointment. Eric processed my paperwork quickly, was attentive, and answered my quest More

by Gene
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Gene - Thank you for sharing your terrific experience with Eric and the team! We appreciate your business and we hope to welcome you back to Herb Chambers Lexus of Sharon. Safe travels ahead!

February 19, 2022

I received Excellent service, didn’t take long/timely and pleasant surroundings where you can enjoy a coffee and check your email. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Nancy! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

Easy drop off & loaner fair price for work completed, courteous staff. I would recommend to others. More

by Jamesmcasey157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kline
Feb 21, 2022 -

Herb Chambers Lexus of Sharon responded

We're delighted we delivered the pleasant and seamless service experience we pride ourselves on! Thank you for recommending Herb Chambers Lexus of Sharon and for trusting us with your automotive needs - it is our honor and pleasure to assist, and we hope to see you again!

February 18, 2022

Went in for inspection. Done in reasonable amount of time. Appreciated the car wash and vacuum More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad your inspection went over without a hitch, Jeff. Thanks for the excellent review of Herb Chambers Lexus of Sharon!

February 18, 2022

Wonderful service, great personability, and I will definitely be going back whenever I need service. More

by Amber.n.white24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Feb 18, 2022 -

Herb Chambers Lexus of Sharon responded

Amber, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 17, 2022

Clean and friendly ambiance, service advisers very professional and knowledgeable. Mark Forcucci specially is always ready to attend the needs of clients More

by eea1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you are confident in Mark to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

February 17, 2022

Matt was great! Able to get my car in right away and all work completed the same day. Price ended up being more than what was quoted so that was kind of a bummer! More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt A
Feb 18, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Joanne, Thank you for sharing your positive feedback with us. Please give me a call at 781-806-6037 to discuss your concern. Johnny Dang - General Manager - Herb Chambers Lexus of Sharon

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