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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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July 19, 2021

Lexus Sharon has excellent customer service as always. And I definitely recommend working with Ryan Valadao in service to anyone needing service on their vehicle. More

by aaronrealty7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jul 20, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Aaron! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Ryan and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

July 18, 2021

Everyone I dealt with today from the person who answered my call and looked up my Account to the intake people and those who did the repair was excellent They were very helpful even showing me how to fix More

by connieog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of woman’s name
Jul 19, 2021 -

Herb Chambers Lexus of Sharon responded

We are so happy to see your review! Nothing makes our day more than positive feedback so we will be sure to let the Herb Chambers Lexus of Sharon team know they did a great job assisting you. Thank you for stopping in and have a great day!

July 18, 2021

I wouldn’t purchase a vehicle from any other dealer. My husband and I have relied on Sam Pellows’ integrity as a salesperson for over a decade. The dealer’s follow-up with timely maintenance is outstandin More

by mpoemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you have had such great experiences working with us. We will be sure to let Sam know you appreciate his professionalism. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

July 15, 2021

I always have my car serviced at Herb Chambers, where I bought it. Mark has been my Service Advisor for years. He has proven to be professional, friendly, and able to get the job done. I always feel I a More

by gchayes123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks so much for being a dedicated customer of Herb Chambers Lexus of Sharon! We're so glad that Mark has always been able to deliver great service. We will be sure to pass along your kind words to him. We're here for you when you need us next!

July 15, 2021

We've purchased two vehicles from Herb Chambers Lexus, and it is the service department that will bring us back. Their valet service is the first we’ve experienced in the four previous Lexus brands from f More

by JRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a 5 star review! We are so appreciative of your repeat business at Herb Chambers Lexus of Sharon. What a delight it is to hear that our valet service was so helpful. Thank you again, and next time you need anything don't hesitate to come by!

July 15, 2021

Mark from Herb Chambers Lexus of Sharon is an outstanding customer representative. He was most helpful in making recommendations for service that I did not expect. He contacted me twice during a long visit More

by kdmanning1
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

July 15, 2021

I receive wonderful service. Everyone was friendly, helpful, courteous and knowledgeable as well as on time. My car was thoroughly clean. I appreciate all the attention. Thank you very much. pat fei More

by patfeinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy vicente
Jul 15, 2021 -

Herb Chambers Lexus of Sharon responded

Pat, thank you for the review! It was our pleasure to assist you here at Herb Chambers Lexus of Sharon, and if you ever need anything else, don't hesitate to come back and see us again!

July 15, 2021

Randy was great to work with as he tried hard to meet my needs. I was provided with a loaner because the tire I needed was not in stock. But my car was available for pick up the same day. More

by priscilladiluzio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving us a 5 star review! We're very glad to hear that Randy was able to get you set up with a short-term loaner while we made accommodations for your tire. We pride ourselves at Herb Chambers Lexus of Sharon on efficient service and love to hear we were able to make such a quick turnaround for you. Thanks once more and we'll look forward to the next time you stop by!

July 15, 2021

Herb chambers Lexus IS a great dealership service is great Eric is great from start to finish they do a great job other could learn a lot from them More

by Tvnasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Jul 16, 2021 -

Herb Chambers Lexus of Sharon responded

We are thrilled to hear that you had such a positive experience with Eric and the team! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your wonderful review. See you next time!

July 14, 2021

The ability to hold to the schedule and diagnose issues quickly while I waited was convenient. Providing a loaner car while parts were on order and until repair was made is also efficient and convenient. More

by gjjjj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Jul 14, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

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