Herb Chambers Lexus of Sharon - Service Center

Mark was very helpful in all my requests. He connected me to the services I needed without any delays. He was kind ,considerate and professional Eric was also very helpful in taking care of damage from an to the services I needed without any delays. He was kind ,considerate and professional Eric was also very helpful in taking care of damage from an accident I had to the back of my car. Very professional and considerate. More

Trust worthy and very professional. Excellent and friendly customer service. My service advisor, Ronni, is very knowledgeable and goes out of her ways to help and accommodate my schedule. This dealer friendly customer service. My service advisor, Ronni, is very knowledgeable and goes out of her ways to help and accommodate my schedule. This dealership’s service dept is one reason I buy my car there. More

Randy and Julio are very hard workers. In all the years with you I find them the best people to interface with. Never been a problem with you I find them the best people to interface with. Never been a problem More

Excellent service! Ryan keep us posted on repair status and provided us with a new Rx350. Ryan also expedite the parts and process. Thanks You Ryan! and provided us with a new Rx350. Ryan also expedite the parts and process. Thanks You Ryan! More

Employees are polite,prompt andcourteous. It is a very Employees are polite,prompt and courteous. It is a very enjoyable and professional experience. The service and work on cars are very reliable an Employees are polite,prompt and courteous. It is a very enjoyable and professional experience. The service and work on cars are very reliable and of a high quality. More

Great experience with this dealer. My water failed on the last month of my CPO warranty and after the initial repairs, the car had additional residual issues that surfaced months later. This dealership worke last month of my CPO warranty and after the initial repairs, the car had additional residual issues that surfaced months later. This dealership worked with Lexus to document the issues and fought the case to make sure that my repairs were covered under the expired warranty since the new issues were likely a consequence of the old failure while the warranty was valid. They did a great job of being transparent, providing clear expectations and empathizing with me as a customer. I was able to get all the repair costs covered by Lexus due to the hard work of the employees and manager at this dealership. Along with the loaner car I was provided, they did a great job of taking a horrible situation and making it as pleasant as possible. More

Amazing service better than any other dealership. Return calls and follow up is fabulous. The service technicians are knowledgeable. I have been coming here for 30 years. calls and follow up is fabulous. The service technicians are knowledgeable. I have been coming here for 30 years. More

Mark took extraordinary care of me. With his team they solved my car’s problems. What seemed like an expensive repair turned out to be quite reasonable Thank you! solved my car’s problems. What seemed like an expensive repair turned out to be quite reasonable Thank you! More

Since I purchased my car that’s the only place I do my services some of the service advisors are very nice, for the first time I had a bad experience with the manager of service name Brian very unprofessi services some of the service advisors are very nice, for the first time I had a bad experience with the manager of service name Brian very unprofessional. But the Director Eric Craft and Tina Holden they always there for me making sure everything is done and making sure I leave satisfied. I will definitely recommend Herb Chamber Lexus in Sharon to my family and friends. I grade this dealership and those 2 advisers Eric Craft and Tina Holden 100% very professionals. More

Mark my service adviser is kind and knowledgeable, car was ready when we needed it back. Very happy with Lexus of Sharon. Thank you, I will buy my next car at this dealership. was ready when we needed it back. Very happy with Lexus of Sharon. Thank you, I will buy my next car at this dealership. More