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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,674 Reviews

2,674 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 18, 2025

Excellent service! The team was professional, efficient, and kept me updated throughout. I couldn’t be more pleased with the experience. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 21, 2025 -

Herb Chambers Lexus of Sharon responded

Fred, we're delighted to hear you had such a positive experience with our team at Herb Chambers Lexus of Sharon. Thank you for your kind words and support!

April 17, 2025

Always professional. Really pay attention to detail. Monica is an excellent service advisor. Appreciate the communication. Overall excellent service. More

by Karen/Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for highlighting Monica's excellent service at Herb Chambers Lexus of Sharon! We're delighted to hear about your positive experience and appreciate your feedback.

April 17, 2025

Service completed as requested on time and no surprises. Service tech courteous and helpful on site More

by Ghydrasport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5 star review! We hope to see you again at Herb Chambers Lexus of Sharon!

April 16, 2025

Service completed correctly and right within the timeframe Matt said it would! Thanks as always Matt! More

by SWAN02186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Matt and the team at Herb Chambers Lexus of Sharon delivered timely and accurate service for you. Thanks for trusting us with your vehicle needs!

April 12, 2025

As usual, my experience with Ronnie Travers and Herb Chambers, Sharon, MA for 25,000 mile service was flawless. Thank you. More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Lexus of Sharon responded

Clare, we're delighted to hear that Ronnie and the Herb Chambers Lexus of Sharon team provided you with a flawless service experience. Thank you for your continued trust in us!

April 12, 2025

My service advisor Ronnie has gone out of her way for us! I really appreciate it. More

by simique
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for leaving Herb Chambers Lexus of Sharon a five-star review! We are thrilled that Ronnie went above and beyond.

April 11, 2025

We were having issues with vibration and it turned out to be brakes. The service staff were very thorough in going over the vehicle to find the problem. More

by pbeckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Sharon responded

We're glad to hear our service team at Herb Chambers Lexus of Sharon was thorough in diagnosing the issue with your vehicle. We appreciate your feedback and are here if you need further assistance!

April 11, 2025

I have had great experiences with Service employees since I bought my car with HCL of Sharon. More

by Kcasey924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5 star review! We hope to see you again at Herb Chambers Lexus of Sharon!

April 10, 2025

I was pleasantly greeted in the service bay immediately upon arrival and taken to Patrick, the Service Advisor who was extremely professional and informative as to what the service would entail. Patrick as More

by D. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 10, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Patrick provided you with such a professional and informative experience at Herb Chambers Lexus of Sharon. It's great to know your concerns were addressed and resolved. Thank you for sharing this positive feedback!

April 09, 2025

My wife’s 2024 Lexus NX350 was recently serviced at the Sharon dealership. We live on Cape Cod and having the car picked up and returned with access to a loaner really makes the difference for us. The se More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Ben, Mike, Randy Vicente
Apr 09, 2025 -

Herb Chambers Lexus of Sharon responded

David, we're delighted to hear that the service team at Herb Chambers Lexus of Sharon made your experience convenient and enjoyable. It's great knowing John and Ben provided such excellent assistance. Thank you for sharing your positive feedback!