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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,407 Reviews

2,407 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 06, 2024

From Raphie Excellent customer service. Very knowledgeable and courteous staff. Affordable service and never have to come back because something was missing at your service. Most importantl More

by Raphie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 06, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had such a positive experience at Herb Chambers Lexus of Sharon! Our team strives for excellent customer service and we're glad it shows. Enjoy the café treats on your next visit, they'll be waiting for you!

May 06, 2024

Matthew is great at identifying what I need for my vehicle and he is very friendly and helpful More

by W_CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for stopping by to leave Matthew and Herb Chambers Lexus of Sharon a wonderful review! We are here for anything else you might need down the road!

May 04, 2024

Phenomenal customer service. Randy in service is a wonderful person who truly cares for his customers More

by shanrobo
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Lexus of Sharon responded

Shan, we're so glad to know that Randy provided you with phenomenal service at Herb Chambers Lexus of Sharon. Thanks for your kind words!

May 04, 2024

Always friendly staff with great service in a really relaxing environment. Great space to work while the car is getting serviced. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
May 06, 2024 -

Herb Chambers Lexus of Sharon responded

Brian, we're glad to know you enjoy the environment and service at Herb Chambers Lexus of Sharon. We strive to make your wait as comfortable as possible while your car is being serviced. Thanks for sharing!

May 03, 2024

Fast, courteous and friendly service- returned my car sparkling clean and ready to hit the road. More

by Sara Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for choosing Herb Chambers Lexus of Sharon, we appreciate your positive feedback!

May 02, 2024

All services are professional. Jackson Callahan answered all my questions. Before I left dealership he checked the DCM quickly. More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers Lexus of Sharon responded

Karina, it's great to know that Jackson and our team at Herb Chambers Lexus of Sharon were able to assist you professionally. We're here for any further questions if needed!

May 02, 2024

Excellent service today when I brought my ES350 in for service. Ronnie Travers was amazing. She made my experience enjoyable. More

by loandt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Ronnie made your service visit enjoyable at Herb Chambers Lexus of Sharon. We appreciate the positive feedback and look forward to assisting you again in the future!

April 30, 2024

Another great experience with everyone I encountered and thoroughly appreciate Mark and Randy’s time! More

by melissag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers Lexus of Sharon responded

Melissa, we're delighted to know that you had another great experience with Mark, Randy and the rest of our team at Herb Chambers Lexus of Sharon. Thanks for your support!

April 27, 2024

I am very pleased with the service provided at Herb Chambers Lexus of Sharon. Randy and Monica were extremely helpful and kept me up to date with the status of the service performed on our vehicle. More

by Metzgbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a positive experience with Randy and Monica at Herb Chambers Lexus of Sharon. We strive for excellent customer service, so it's great to see our team keeping you informed about your vehicle's status. Thanks for the review!

April 27, 2024

Great dealership, conveniently located with great service. My service representative was knowledgeable attentive and answered all my questions in a comprehensive manner. More

by smithsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our location convenient and the service great at Herb Chambers Lexus of Sharon. It's always wonderful to hear that our team was able to assist with all your questions! Thanks for sharing this positive review.