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Herb Chambers MINI of Boston
Boston, MA
871 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 871 reviews
June 28, 2023
Outstanding service to fix the brake issues in our Mini. It was fixed right so the problem is gone. It was fixed right so the problem is gone. More
by kodicken
Employees Worked With
June 25, 2023
I’ve never had my car serviced here (I don’t even own a MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. More
by Spam Police
Employees Worked With
I’ve never had my car serviced here (I don’t even own a MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck.
June 16, 2023
The Herb Chambers dealership is very efficient and very effective. The staff is courteous and professional. effective. The staff is courteous and professional. More
by ralexander924
June 11, 2023
Mark was an absolute pleasure. Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a grou Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a ground cable. For that I’ll get a local repair shop. No need for highly trained BMW/MINI mechanic to unbolt corroded cable and install a new one). I appreciated the advice with respect to timing of brake pad replacement. That I will be sure to have done at Herb Chambers MINI (and call Mark!). More
by MINI Man
Employees Worked With
June 09, 2023
Bought my new car there. David Lopez was informed, patient, instructed give,reliable,honest, with a sense of humor. Great car. Great experience! David Lopez was informed, patient, instructed give,reliable,honest, with a sense of humor. Great car. Great experience! More
by ddeleeapn
Employees Worked With
May 31, 2023
Excellent friendly service. My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was c My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was conscious of not over servicing the car, thus controlling the costs. Something I much appreciate given the age of both my Minis. More
by Tony
Employees Worked With
Other Employees :
Theo five star.
May 25, 2023
I've always had a good experience here. The service advisors are knowledgable, helpful and friendly. The service advisors are knowledgable, helpful and friendly. More
by JasonJ
May 16, 2023
My MINI advisor, named Mark, was friendly and also very helpful. It was truly a great experience overall! helpful. It was truly a great experience overall! More
by HT
Employees Worked With
