Herb Chambers Toyota of Auburn

My day started with my dad and me hoping to buy a car, but we ended up gaining a friend instead. We were initially introduced to Jose Roman, who graciously offered us coffee; upon his return, he explained but we ended up gaining a friend instead. We were initially introduced to Jose Roman, who graciously offered us coffee; upon his return, he explained he would be busy but assured us that his teammate, Charles Rizk, would take care of us. From the initial handshake and eye contact, I knew we were in good hands. If my father taught me one thing, it is to trust your gut. Throughout the entire process, Charles, Jose, and Luis Mulla made us feel completely at ease, as if we were family. While the Corolla we were interested in essentially sells itself and we could have purchased it anywhere we were looking for more than just a transaction. We wanted to build a relationship with a dealership where we would feel comfortable returning and referring to our friends and family. I would also like to mention that my father is hard of hearing; Charles showed extreme patience, communicated wonderfully, and maintained full transparency on all topics. We are delighted to be leaving today with a 2026 Corolla SE, complete with a personal gift from our new friend Charles a little bull plushie in the spirit of the World Cup. Viva Portugal, and may you have a blessed day! More

Marque was amazing. Great knowledge, and knew what I was looking for. Made the whole buying experience well worth it, and not a "pushy" sales person I bought used, and Great knowledge, and knew what I was looking for. Made the whole buying experience well worth it, and not a "pushy" sales person I bought used, and landed in a solid Toyota 4Runner TRD ORP. More

Worst experience at a dealership I’ve ever had. They were very helpful and nice until I paid, then became very uncooperative when it came to follow thru. Failed to register brand new vehicle for a They were very helpful and nice until I paid, then became very uncooperative when it came to follow thru. Failed to register brand new vehicle for a month after purchase even after numerous calls. More

I love this dealership and the staff. They are very accommodating and helpful. And not push. Cole Leblanc is the best. He is always smiling and happy and that projects everywhere. They are very accommodating and helpful. And not push. Cole Leblanc is the best. He is always smiling and happy and that projects everywhere. More

I want to extend my heartfelt thanks to the Service Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the peopl Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the people in the Service Department. Unfortunately, I've had some very disappointing experiences with other dealerships in the Auburn area that left me feeling as though I was taken advantage. Herb Chambers has always been the complete opposite—honest, professional, and genuinely caring. Last week, as I was leaving a hair appointment, my check engine light suddenly came on, along with several other warning lights, including the brake indicator. I was understandably worried. Since I still work and rely on my car every day, I drove straight to Herb Chambers on Route 20. Even though I didn't have an appointment, they welcomed me in and took care of me right away. The relief I felt was tremendous. To Alyssa, Kevin, Julian, and every one of the service advisors who have helped me over the years—thank you. Your kindness, professionalism, and willingness to help mean more than you know. It's rare to find a service department you can trust completely, and I am so grateful that I found yours. You truly are the very best! —Dot Millhofer More

We liked our experience with Herb Chambers auto and Charles Rizk was wonderful and easy to work with. Very professional and made us feel at ease! Charles Rizk was wonderful and easy to work with. Very professional and made us feel at ease! More

Charles Rizk was a fantastic sales person who treated us like family. We would 100% recommend him. like family. We would 100% recommend him. More

Tj has always been the person to sell me my cars and has never disappointed, I came in and he immediately stopped what he was doing and took his time to help me, he made his mission to help me find a car wi never disappointed, I came in and he immediately stopped what he was doing and took his time to help me, he made his mission to help me find a car within my budget and to get me the best deal he could possibly give me. He was super inventive, patient and was able to answer all my questions. More

I had a great experience purchasing my car from Herb Chambers Toyota of Auburn.Dhimitri and Cole were both helpful, professional and patient throughout the process. They helped me find the right car for Chambers Toyota of Auburn.Dhimitri and Cole were both helpful, professional and patient throughout the process. They helped me find the right car for me and answered all my questions. The whole experience was smooth and stress free. I highly recommend them and appreciate their excellent customer service! More

I would say that I was treated well , I received a good trade in value for my car which made it possible to purchase my new Camry trade in value for my car which made it possible to purchase my new Camry More