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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,524 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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November 21, 2017

Great experience I had an awesome experience. Kennedy is the man and dylan and andy in finance were great. Didnt have.to wait long and they treated me great. Dan as al More

by danog1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad benelkour, Imad Benelkour, Martin Dodd, Dylan Hoang
Nov 21, 2017 -

Herb Chambers Toyota of Auburn responded

On behalf of the team here, I'd like to thank you for your recommendation! Your honest opinion can be an invaluable reference for other customers who are in the market. We value your business and we wish you a very happy Thanksgiving! Best, Dan Bortolussi, General Manager

November 14, 2017

Great sales experience! I have purchased or leased 6 vehicles from Herb Chambers Toyota of Auburn and most recently I leased both a 2017 RAV4 and a 2017 Tacoma Quad Cab. I wo More

by bobo724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Timothy Dalton
Nov 14, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and both Tim and Christopher are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 10, 2017

New vehicle purchase Said was excellent to deal with and made the process enjoyable. Look forward to building a relationship with Herb Chambers and cruising in our new Rav More

by Dawn Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Alsaify
Nov 10, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your 5-Star recommendation, Dawn! On behalf of Saif and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 10, 2017

Great customer service This is my first time going through the process of leasing a vehicle. I've had a lot of questions and Saif has been incredibly helpful and patient. I More

by Megan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Alsaify
Nov 10, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Megan! I'm so pleased to hear that you enjoyed working alongside Saif. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Dan Bortolussi, General Manager

November 07, 2017

Always Satisfied My experience at Toyota was excellent. I am the type to be suspicious of sales people of any kind, but Saif was very friendly, helpful, and honest! He More

by Sarmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Alsaify
Nov 07, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words about our team! We are truly lucky to have such wonderful people working here like Saif. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

November 04, 2017

Great experience! This is the third vehicle that we have bought at this dealership and the second from salesman Marque Hoenig. We are extremely happy with the whole car More

by Prunes 1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Nov 05, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Please let us know if we can be of further assistance! Best, Dan Bortolussi, General Manager

October 30, 2017

Another Happy customer out the door again!! Toyota Of Auburn is a great dealership! They are friendly honest and kind. I brought my 2015 Toyota from Tim Dalton and Kennedy Lidonde. I would recom More

by Barry Decina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert, Stephane Jovin, Timothy Dalton
Oct 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us, Barry! I'm so pleased to hear that Tim and the team was able to assist you with your new RAV4. We sincerely value your continued business and please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

October 24, 2017

Great service! Tony delivered an outstanding service and guided me through the sales process without any pressure. Thank You! I would highly recommend this deal More

by tonymore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Moreta
Oct 24, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your story! We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 20, 2017

Excellent Saif is an excellent salesman.As I am not familiar with the process of buying a car, he is very patient to teach me how to do.Furthermore,he helped me More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Lissette Nunez, Saif Alsaify
Oct 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Emily! Saif, Stephane and Lissette are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

October 18, 2017

Marque Hoenig and Herb Chambers of Auburn Thanks Marque, for finding exactly what we were looking for. You have a nice way with customers and you go the extra mile to help in any way possible More

by Marcel and Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Oct 18, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Lavoie Family, for your kind words and for taking the time to share your positive experience with Marque and Martin. They are valuable team members indeed. We thank you for your continued business and we look forward to working with you again in the future. Kind Regards, Dan Bortolussi, General Manager

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