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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

May 19, 2016

Everyone at the dealership made me feel at home This was overall and excellent experience. I have been dreading buying a new car for some years because of the anticipated hassle. I found none of th More

by jimmy101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean
May 19, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you so much for sharing this with us! I'm so glad that you had such enjoyable visit with our crew. We appreciate your comments about Jimmy and Andi and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Dan Bortolussi, General Manager

May 17, 2016

Lauren and Monish were both Excellent and Professional!! From my first interaction with Lauren, through the sales process with Monish to the paperwork with Andi... The entire experience was Excellent, Profes More

by JR1HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Ostiguy
May 17, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to tell us about your experience. Hearing that LAuren, Andi and Monish took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new vehicle and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

May 06, 2016

Great buying experience. My wife and I recently purchased a new Toyota Avalon. And our experience was great. Working with Marcello Rossi through the buying process easy, strai More

by nomar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Marcello Rossi
May 06, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share you and your wife's recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Marcello and Chris are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

May 02, 2016

great service great price walked in walked out buying a new car.I had visited two other dealers previously there where not even close to this dealers price out the door, this i More

by pipes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Mateo Lako
May 02, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

April 29, 2016

New Prius Tomi Tsitsos did an excellent job during the purchase process from beginning to end. He answered my questions and adapted his "style" of sales to m More

by Stephen D Cope Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos
Apr 29, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Stephen! I really appreciate your feedback on working with Tomi. We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Dan Bortolussi, General Manager

April 26, 2016

Awesome service Tim Dalton was awesome. He treated me with respect and dignity through out the entire process. He asked what I wanted, found it and put the finical pa More

by Tev
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Apr 26, 2016 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate you taking the time to share your experience with Tim. A terrific guest experience is what we aim for each and every time and Tim is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

April 21, 2016

A very pleasant buying experience ! This was my first buying experience with Toyota/Scion. I had many questions regarding the vehicle that I was interested in. Matt Parzych was kind, inf More

by Scion2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist and Matt's Sales Manager, Matt Parzych
Apr 21, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! Matt always does an excellent job being friendly, professional, and helpful during the car buying process. Time and time again, Matt and the rest of our crew, have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Dan Bortolussi, General Manager

April 18, 2016

Our favorite dealership We recently purchased a Toyota Tacoma from Kennedy and Imad. As usual, they provided excellent customer service for a hassle free transaction. We enj More

by Fergus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd, Imad Benelkour
Apr 18, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Kennedy, Imad and Martin. They are valuable members of our team. We trust you are enjoying your new Tacoma and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

April 18, 2016

Excellent Service! I had an excellent positive car-buying experience with the salesman David Anglin of Herb Chambers Toyota of Auburn. David made the usual stress of car More

by Imenova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anglin
Apr 18, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! I really appreciate your feedback on working with David. We trust you are enjoying your new Toyota and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Dan Bortolussi, General Manager

April 01, 2016

Waste of time Buyers beware! There are plenty of other dealers. I would never recommend an Herb Chambers dealership to anyone. Make the drive elsewhere you’ll be gl More

by skiier83
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Samantha Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Lissette Nunez
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