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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

January 08, 2016

Amazing, truthful, enjoyable....just perfect! This place is amazing! Dhimitri Lako is a top-notch salesman. He really cares about his customers, and does not put any pressure on the customer at al More

by bkeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! I'm so happy to read that your car-buying experience with Dhimitri was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Dhimitri did just that. We appreciate your business and look forward to seeing you again. Happy New Year! Dan Bortolussi, General Manager

January 04, 2016

WARNING ! Don’t be fooled ! WARNING ! To anyone who is planning to lease a car from Toyota. Don’t be fooled! Be cautious and attentive! I leased a car in October 2015. I rece More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance. Not sure the person's name
January 02, 2016

Great experience! We had a great experience at Herb Chambers. Our salesman Wael was friendly and knowledgable. We got the 2016 RAV4 we wanted and couldn't be happier. More

by Michellem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Jan 04, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience with Wael. I’m thrilled to hear how happy you are. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Dan Bortolussi, General Manager

December 29, 2015

Friendly, professional and genuine sales experience! We spent an entire afternoon with Jordon Tetreault, a young, enthusiastic salesmen who's knowledge of new and used Toyota's was impressive. He guided More

by DavLou26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Tetreault, Tom and Andrew
Dec 29, 2015 -

Herb Chambers Toyota of Auburn responded

What an outstanding review to read! It is great to know that Jordan, Tom and Andrew provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

December 28, 2015

Great Experience buying a new Vehicle! I was in the market fora new Avalon. Sales curtious and helpful finding me the right model. Sales Rep Anthony Murgo, was more than helpful located ve More

by daveb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murgo
Dec 29, 2015 -

Herb Chambers Toyota of Auburn responded

What an outstanding review to read! It is great to know that Anthony provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that Anthony provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

December 28, 2015

Nice new car Bought a Nice used BMW from Herb Chambers and Timmy, you guys were a great help, and did everything you could to help me out. Love it, thanks again. More

by Andy3050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Dalton
Dec 29, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

December 21, 2015

!A satisfied customer I bought a 2016 Toyota Tacoma TRD Sports truck and Greg Mathews was my Sales person. Greg delivered exceptional sales and services, which my wife and More

by Jax2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephane Jovin, Greg Mathews
Dec 21, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Jax! I really appreciate your feedback on working with us. We trust you are enjoying your new Toyota and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Dan Bortolussi, General Manager

December 14, 2015

great service Alyssa and martin were great. My corolla was serviced quickly and they couldn't have been nicer or more helpful. I always buy my vehicles here and the More

by danog1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Baril, Martin Dodd
Dec 14, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you! I'm so glad that Alyssa and Martin were able to assist you. They are such assets to our team. If any questions arise, feel free to reach out to us. We value your continued business and hope you enjoy your Toyota for many years to come! Best, Dan Bortolussi, General Manager

December 07, 2015

Sold! My husband and I visited Herb Chambers a few Sunday's ago on our search for two cars to replace our exhausted and high mileage vehicles. We walked More

by gweneviere78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Ali Azizi
Dec 08, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Al and Chris. They are valuable members of our team. We trust you are enjoying your new Toyota and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

December 04, 2015

"A great sales experience" I just purchased a 2016 Toyota 4rnr, my second 4rnr from Herb Chambers. Wael Aldayoub made it a pleasant and professional experience and spent as muc More

by jimmyd.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Dec 08, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Jimmy! We really appreciate your business, as well as, your feedback on working with Wael. He is a valuable members of our team. We trust you are enjoying your new Toyota and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

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