
Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,611 reviews
Car Buying Heaven! STRONGLY consider HERB CHAMBERS If you are in the market for a new Toyota. I traveled from Chicopee, Ma and was extremely satisfied with my buying exp STRONGLY consider HERB CHAMBERS If you are in the market for a new Toyota. I traveled from Chicopee, Ma and was extremely satisfied with my buying experience and the customer service. I visited a few other dealers before Herb Chambers, this was the best. Upon entering the dealer you are immediately greeted by courteous and professional staff. I never through that my experience of buying a car was going to turn out to be a pleasant and enjoyable one. My sales consultant was Anthony Murgo. He was attentive, professional, knowledgeable, and most important for me, he was customer oriented. Through the entire process he made sure that I was satisfied with the buying experience and went out of his way to keep it stress free. As a customer Anthony and Mike Demers, internet sale manager, made the negotiation process one that I felt was fair and reasonable. Mike and the vehicle locator spend the time to locate a vehicle that met my wish list and requirements. The staff at the financing department, Shawn Merrick, explained every single form in a clear and transparent manner. I was initially planning to finance the vehicle through my bank, but as part of the negotiation was able to secure a lower interest rate through the dealer finance department. Take it from personal experience, do explore the financing option that they have to offer. Last but not least, I purchased this vehicle the week of the 4th of July, a national holiday observed by most businesses. Although it seemed at the time difficult to have the vehicle deliver by Saturday the 4th, Anthony and the entire sales team worked extra hard and my 2015 Toyota Highlander was ready for delivery the morning of the 4th of July. You can not asked for better customer service. The general sales manager Imad Benelkour assured me on Friday the 3rd of July that they were going to do everything possible to have the vehicle ready by the next day and they certainly delivered on their promise. If you are looking to have a fun, stress free, and easy car buying experience strongly consider Herb Chambers Toyota of Auburn. Happy Car Shopping!!!! More
AWESOME! I went in to see if I could trade in my current car and lower my payments. I'm thinking it probably wont happen but I can try. Plus I was upside dow I went in to see if I could trade in my current car and lower my payments. I'm thinking it probably wont happen but I can try. Plus I was upside down on the debt. I was met by a very nice young man his name was, Matt Parzych. Extremely helpful and really knew his job well. I explained my circumstances and he showed me a few cars he thought could work for me. I selected a very nice RAV4 with LOW mileage. Long story short. Matt lowered my payments and I left a VERY HAPPY customer. Thanks again Matt for all you did for me! More
Pleasant experience all around. Customer service was excellent. Most of the staff went out of their way to work with us, and find us a vehicle to meet our needs at a price we could a Customer service was excellent. Most of the staff went out of their way to work with us, and find us a vehicle to meet our needs at a price we could afford. More
No sense of urgency Purchased used truck 3 hours for paperwork on loan. 7 days to get vechile title, inspected and extra key for vechile. Deal is done they forget about Purchased used truck 3 hours for paperwork on loan. 7 days to get vechile title, inspected and extra key for vechile. Deal is done they forget about all they promised 16 phone calls and as of this review not completed. More
Purchase 4x4 SUV Terrain for export to Ghana, West Africa We were visiting from the UK and decided to buy a left hand drive car to export to Ghana. Excellent initial professional and friendly approach and i We were visiting from the UK and decided to buy a left hand drive car to export to Ghana. Excellent initial professional and friendly approach and introduction by sales representative, Chris Tapia. He explored our needs and involved his manager to ensure Herb and Chambers Toyota of Auburn gave us an excellent deal. Despite the late hour some of the staff were prepared to go the extra mile to close the deal on that day. The friendliness of the team was apparent as Chris introduced a few of the managers. I was even more impressed with the telephone manner of your receptionist when I phoned today Thursday, 7, 3, 2015 to speak to the Financial manager.. In his absence she put me in touch with one of the managers who promptly announced he remembers me and proceeded in dealing with my query satisfactorily. We will not hesitate to deal with you for our future needs and also to recommend you to others. Thank You Herb Chambers Toyota Of Auburn, MA Annette France More
2015 Toyota Tacoma I recently bought a 2015 toyota tacoma from herb chambers in auburn. My salesman, David Tran was very helpful and answered all my questions knowingly. I recently bought a 2015 toyota tacoma from herb chambers in auburn. My salesman, David Tran was very helpful and answered all my questions knowingly.He made us feel right at home. After David I met with Matt Parzych to do the financing. This is usually my least favorite part of purchasing a vehicle. Matt was very easy to work with & he got me through the process quickly & with a price I was very happy with. I would easily recomend this dealership to my friends. More
Venza #2 i love Toyota! This is my third car from Herb Chambers in Auburn, I have always had a good experience and will be back for my next vehicle. i love Toyota! This is my third car from Herb Chambers in Auburn, I have always had a good experience and will be back for my next vehicle. More
Nice guys, but profit trumps loyalty at this dealership After buying four cars over the years from these guys, I had to go to one car, so I approached them with two of the cars I bought from them in trade f After buying four cars over the years from these guys, I had to go to one car, so I approached them with two of the cars I bought from them in trade for a 2015. I went armed with trade-in values from Kelley Blue Book, True Car, NADA, and Edmunds. I also went in with knowledge of what the car I wanted was actually selling for. All of a sudden I was told the trade-ins were not worth anywhere close to the printouts I had. After all, the car I wanted was in demand. I think they call it "low balling" the trade in. They wouldn't budge on the new one either. So much for loyalty. More
2015 Toyota Camry LE I recently leased a brand new 2015 Toyota Camry LE from Herb Chambers Toyota of Auburn. I had a great experience from the minute I walked in. Chontell I recently leased a brand new 2015 Toyota Camry LE from Herb Chambers Toyota of Auburn. I had a great experience from the minute I walked in. Chontell Guerraz was the sales person that helped me through the whole process. She has stayed in touch to make sure everything is OK with the car and has been very helpful with any questions I have had. More
great sales team! Anthony Murgo, Stephane Jovin and Mike Demers are amazing! They made buying a new car a wonderful experience!! Everyone in service and finance are ama Anthony Murgo, Stephane Jovin and Mike Demers are amazing! They made buying a new car a wonderful experience!! Everyone in service and finance are amazing also!! Chan Nguyen, Alyssa Baril, Martin Dodd, Shawn Merrick!! Thank you!! More