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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,530 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,530 reviews

July 31, 2013

My experience started with a phone call, regarding inventory (was shopping for trim package/color). Arrived to the dealership and was introduced to Jimmy. Before even talking about a vehicle, Jimmy o More

by Topher75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Jimmy Eldean
Aug 20, 2013 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this fantastic review and give Jimmy and Christopher such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Toyota Scion of Auburn experience. I’m so pleased to hear that Jimmy and Chris proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 30, 2013

Buying a new vehicle can be pretty stressful but the sales staff at Herb Chambers Toyota in Auburn made it a quick and painless event. Tonny Bonilla was articulate, intelligent, technically proficient More

by Jim2640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers
Jul 30, 2013 -

Herb Chambers Toyota of Auburn responded

Thank you, Jim, for taking the time to share your experience with Tonny here at Herb Chambers Toyota Scion of Auburn. I’m thrilled to hear he was able to provide you with such a pleasant car buying experience. We value your continued business and we look forward to serving you and your family’s automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 27, 2013

This as second time purchasing a vehicle at this dealership, and I have to say the whole staff went above and beyond there duty to make things happen. My husand and I both traded in both our vehicl More

by CrystalPoirier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Eldean
July 26, 2013

This was my second exposure to this dealership, and having Jimmy Eldean to deal with made it a wonderfully pleasant experience than the last time, about 15 years ago. Jimmy was extremely courteous, and More

by uskamerkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
July 22, 2013

AWFUL from sales to service to finance. I walked away with a car I did not want, with a monthly payment I was not comfortable with, and I will NEVER buy another car here again. My family has given this d More

by jenc1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July 19, 2013

Jimmy was great! He more than went the extra mile to get us the truck we wanted. Will definitely recommend him for anyone looking for a Toyota. Repeat customers for Herb Chambers. More

by pvincelette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Jul 22, 2013 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate you taking the time to share your experience with Jimmy here at Herb Chambers Toyota Scion of Auburn. I take our guests feedback seriously and your kind words are greatly appreciated. I know Jimmy will appreciate the encouraging recommendation as well. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 17, 2013

We went to many dealerships and Herb Chambers Toyota of Auburn was by far the best. Right from the moment we were greeted at the door till we signed the purchase we couldn't have been treated better. Our More

by RosaH1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2013 -

Herb Chambers Toyota of Auburn responded

Thank you, Rose, for taking the time to provide such great feedback. I am so honored to hear you speak so highly of your experience here. At Herb Chambers Toyota Scion of Auburn we strive to provide each guest with the best customer experience and Dhimitri is truly a testament to that. I will be certain to share your kind words with him. We value your recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 16, 2013

This is my second time purchasing a new vehicle at herb chambers both times Jimmy has been my salesman he is an excellent salesman.You tell him what it is your looking for in a vehicle and he turns heaven More

by Tina31301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Jul 17, 2013 -

Herb Chambers Toyota of Auburn responded

Thank you, Tina, for taking the time to provide such great feedback. I'm so pleased to hear how happy you are and that Jimmy was able to assist you in finding the right vehicle to suit your needs. At Herb Chambers Toyota Scion of Auburn we strive to provide each guest with the best customer experience and Jimmy is truly a testament to that. I will be certain to share your kind words with him. We value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 14, 2013

My daughter and I bought a brand new corolla LE on June 30, 2013. We were very pleased with Mr. John Bellofatto the way he treated us which was professionally, friendly and Kindly. We wanted to buy a used More

by fadumo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bellofatto
Jul 15, 2013 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate you posting such great comments about your experience with John here at Herb Chambers Toyota Scion of Auburn. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

July 14, 2013

Working with Tim was incredible. He goin me a car that was perfect for me right away and was always available and willing to answer any questions that I had. My entire family has bought cars from him and More

by Kcurran0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Jul 15, 2013 -

Herb Chambers Toyota of Auburn responded

I'm thrilled to hear how happy you are with your experience with Tim! Everyone here at Herb Chambers Toyota Scion of Auburn strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Tim will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

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