
Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience started with a phone call, regarding inventory (was shopping for trim package/color). Arrived to the dealership and was introduced to Jimmy. Before even talking about a vehicle, Jimmy o inventory (was shopping for trim package/color). Arrived to the dealership and was introduced to Jimmy. Before even talking about a vehicle, Jimmy offered us something to drink. Since I had called ahead, Jimmy had the vehicle already ready for a test drive. This was so helpful, since we had our 6 year old with us, and anyone that knows kids, shopping for a car is the last thing they want to do. Before we drove away, every feature was explained to us very clearly. After the test drive, Jimmy made it a point to stop and check-in with my wife and son, make sure they didn't need anything (also mentioned the free ice cream available). It wasn't until I got home, where my wife told me this. My point is, he took the time to make sure my family was all set. While that little touch is something so simple, it is something that you don't experience everyday. More
Buying a new vehicle can be pretty stressful but the sales staff at Herb Chambers Toyota in Auburn made it a quick and painless event. Tonny Bonilla was articulate, intelligent, technically proficient sales staff at Herb Chambers Toyota in Auburn made it a quick and painless event. Tonny Bonilla was articulate, intelligent, technically proficient and made our car buying experience enjoyable. It's nice to go somewhere that the person selling you a product actually knows about the product he is selling you. If we had a question, Tonny had the answer. The thing that stands out is that the car we picked out, had a scuff mark on the fender that wasn't noticed until the car was being cleaned up so we could drive it home. Tonny pointed it out and arranged to have it repaired and provided us with a loaner until our car was ready to go. We never would have noticed this scuff mark until we were home and by then we would have thought we had caused the damage somehow. Thank you for your honesty. This is our third new car from Herb Chambers in Auburn and won't be the last. Thank you all for the fine work you did. We couldn't be happier. More
This as second time purchasing a vehicle at this dealership, and I have to say the whole staff went above and beyond there duty to make things happen. My husand and I both traded in both our vehicl dealership, and I have to say the whole staff went above and beyond there duty to make things happen. My husand and I both traded in both our vehicles and purchased two new vehicles. When we first went I thought my deal was dead in the water, but jimmy kept working on it and called me a couple days later with a vehicle. We encountered some road blocks but in the end I ended up with a brand new 2013 Toyota Rav 4 XLE AWD, and I got to drive home with it today! I am very happy with the service, it was a team effort between management, finance, and Jimmy who I have to say is one of the best sales representatives I have ever had the pleasure dealing with. We definitley will continue to purchase vehicles from Herb Chambers in the future and recommend them to everyone! More
This was my second exposure to this dealership, and having Jimmy Eldean to deal with made it a wonderfully pleasant experience than the last time, about 15 years ago. Jimmy was extremely courteous, and having Jimmy Eldean to deal with made it a wonderfully pleasant experience than the last time, about 15 years ago. Jimmy was extremely courteous, and so were others with whom I came face to face. Jimmy asked me about my driving habits and what I would like in the car, He helped me make up my mind and did not try to "sell" me anything. When he heard me through, he suggested two models, and explained the advantages of each. When I decided on the Prius, he made me a deal I could not refuse - did not want to - because he did an outstanding job. If this is how I am going to be treated each time I visit, they have made a customer for life! More
AWFUL from sales to service to finance. I walked away with a car I did not want, with a monthly payment I was not comfortable with, and I will NEVER buy another car here again. My family has given this d with a car I did not want, with a monthly payment I was not comfortable with, and I will NEVER buy another car here again. My family has given this dealership so much business (5 cars in less then 5 years, 6 if you include mine) and I trusted that I was going to be taken care of. They pushed me into buying a car I did not want, and I foolishly went along with it because I did not know any better. I leased a car here from Joe Blake who was FANTASTIC so I thought Wayne would be the same. AWFUL! DO NOT BUY A CAR HERE! More
Jimmy was great! He more than went the extra mile to get us the truck we wanted. Will definitely recommend him for anyone looking for a Toyota. Repeat customers for Herb Chambers. us the truck we wanted. Will definitely recommend him for anyone looking for a Toyota. Repeat customers for Herb Chambers. More
We went to many dealerships and Herb Chambers Toyota of Auburn was by far the best. Right from the moment we were greeted at the door till we signed the purchase we couldn't have been treated better. Our Auburn was by far the best. Right from the moment we were greeted at the door till we signed the purchase we couldn't have been treated better. Our salesman was Dhimitri Lako , He was upfront, sincere and extremely knowledgeable about the cars. He did not play "games" with us as did other salesman. We were very fortunate to meet him and have him help us. Dhimitri made the whole process so personal and made us feel like we were much more than a customer. We would highly recommend this dealership to anyone in the market. Rosa H. More
This is my second time purchasing a new vehicle at herb chambers both times Jimmy has been my salesman he is an excellent salesman.You tell him what it is your looking for in a vehicle and he turns heaven chambers both times Jimmy has been my salesman he is an excellent salesman.You tell him what it is your looking for in a vehicle and he turns heaven and earth to find it for you. HE MAKES SURE YOU ARE COMPLETELY SATISFIED WITH EVERYTHING. I give Jimmy an A plus as a salesman and as a person. Thanks More
My daughter and I bought a brand new corolla LE on June 30, 2013. We were very pleased with Mr. John Bellofatto the way he treated us which was professionally, friendly and Kindly. We wanted to buy a used 30, 2013. We were very pleased with Mr. John Bellofatto the way he treated us which was professionally, friendly and Kindly. We wanted to buy a used car and John, patiently showed us different types of vehicles to fit our budget, but we did not like them because of the price were high to us for a used vehicle. Then John explained us about the deal which was zero financing for 60 months if we buy a new corolla. We test drove the car and we decided to buy it. If John did not use his professionalism, experience, and loyalty, we would not buy the car. So we highly recommend Mr. John Bellofatto as a supper salesman. Thank you very much John and we appreciated your honesty and patience. More
Working with Tim was incredible. He goin me a car that was perfect for me right away and was always available and willing to answer any questions that I had. My entire family has bought cars from him and was perfect for me right away and was always available and willing to answer any questions that I had. My entire family has bought cars from him and I know we will all go back to him when it's time for our next cars! More