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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,157 Reviews
Call Service Center (508) 832-8000

1,157 Reviews of Herb Chambers Toyota of Auburn - Service Center

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May 04, 2024

Service was prompt and done in a timely manner. Excellent customer service. Everything I needed done was taken care of. More

by dfont79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a prompt and efficient service experience at Herb Chambers Toyota of Auburn. Thanks for acknowledging our excellent customer service, we appreciate it!

May 03, 2024

I have been doing business here for over 10 years and have never had anything but a great experience leasing,buying, and having my vehicles serviced by this dealership. More

by Centurian2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your automotive needs! We're truly grateful for your loyalty over the past 10 years and look forward to serving you for many more. Take care and thanks again!

May 03, 2024

Jeffery thank you for going above and beyond to satisfy me... A Loyal Customer of Herb Chambers! The aura you display is so honest and kind. Herb Chambers is definitely blessed to have you. LYNNE MA More

by lynnemarie99724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

lynnemarie99724 responded

I am a loyal customer of Herb Chambers and I am glad I came back and encountered Jeffrey and Julian in the Service Department. My vehicle is a Herb baby and I do want it serviced there. After an unpleasant encounter in sales, Jeffrey made me want to return to Herb Chambers with his honest professional dedication to the customer he serves, as he makes you smile. Julian Imeraj is a very nice professional man also. Thank you both very much Lynne Marie Howard

May 06, 2024 -

Herb Chambers Toyota of Auburn responded

Lynne, thank you so much for the kind review! We're certainly lucky to have Jeffery on our team and we can't wait to share this wonderful feedback with him. See you next time! - Herb Chambers Toyota of Auburn

May 02, 2024

Dropped in, didn’t have an appointment- took me right in and did my oil change and tire rotation! Excellent job and James was very kind- we chatted a bit! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Herb Chambers Toyota of Auburn responded

Melissa, it's great to know James and our team at Herb Chambers Toyota of Auburn were able to assist you promptly with your oil change and tire rotation. We appreciate the positive feedback!

April 30, 2024

Good ppl working there also very nice and friendly professionals nice to have business with you guys More

by vtmerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Herb Chambers Toyota of Auburn responded

Thanks for your support of our Herb Chambers Toyota of Auburn team! We appreciate your business and look forward to your next visit!

April 24, 2024

My 2023 Tacoma was in for a manufacture Recall. The service team handled it in a timley manner while I waited. Was over all a great experience More

by Bucbee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know your recall service was handled efficiently at Herb Chambers Toyota of Auburn. Thanks for sharing this positive feedback about our team! Safe travels in your 2023 Tacoma.

April 18, 2024

Our service manager was very polite and informative. Service was preformed on a professional way. Customers waiting area was very comfortable & clean. More

by stevesweeney032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Herb Chambers Toyota of Auburn responded

Steve, we're glad to know you had a positive experience with our service manager and enjoyed the waiting area at Herb Chambers Toyota of Auburn. We appreciate your feedback!

April 17, 2024

Excellent service , clean, friendly staff. Great experience for 6 years now. Always great !!! Professional services, More

by araksya82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know you've had a great experience with us at Herb Chambers Toyota of Auburn for the past 6 years! Thanks for your continued support and kind words about our service.

April 16, 2024

It was a great experience as always they explain everything to you they even showed a video of what they need to fix More

by ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Herb Chambers Toyota of Auburn responded

Angela, we're delighted to know you had a great experience at Herb Chambers Toyota of Auburn. We always aim for clear communication and it's wonderful that our team was able to provide this for you!

April 15, 2024

The service rep. Was polite and professional He kept me well informed as to what was going to be done to my vehicle and what it would cost. More

by annseverance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience with our service rep at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

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