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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,162 Reviews

1,162 Reviews of Herb Chambers Toyota of Auburn - Service Center

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July 14, 2022

Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More

by None
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

We regret that you weren't satisfied with your car and appreciate you leaving us this honest feedback. We encourage you to reach out if you have any additional feedback to share with us so we can help improve your experience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 13, 2022

Brought my Tacoma in for 90k service and was once again pleased with both the level of service and how quickly they were able to finish the job. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your Tacoma! We appreciate your support and look forward to seeing you next time!

July 12, 2022

Effecient,friendly service. Jjjj off ssss yyyy uy ko lip we off guys ex zzz More

by Kbpjohn316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Herb Chambers Toyota of Auburn responded

Reviews like this one make our day! Thanks from the Herb Chambers Toyota of Auburn team!

July 12, 2022

I was very pleased with the service also I didn't have to wait long for the service to be completed. Very pleasant people to deal with. I will be bringing my car back for future work. Thank you More

by kennedydenis371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Kennedy! We're honored to hear that the crew here at Herb Chambers Toyota of Auburn could assist you and we hope to see you back for all of your future auto needs!

July 07, 2022

My radio stopped working and I took my car to Herb Chambers and it was replaced in a half hour. Jim Banach is awesome to deal with. Thanks again Jim. Donna Carlson More

by donnajohn12343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Donna! Thank you for the five stars. We're honored to hear that Jim could assist you during your visit with us and we hope to see you back at Herb Chambers Toyota of Auburn for all of your future auto needs!

July 07, 2022

I was very well received and the staff are very friendly. i service is excellent i was very well instructed in what i need to do maintenance on my car More

by jhonatamara-leite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Toyota of Auburn was such a positive one. We look forward to seeing you for many future visits!

July 06, 2022

James was excellent in explaining the situation with my requested repair and what the cost would be. More

by Mmclear31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're glad to hear that James could assist you during your visit with us and we hope to see you back for all of your future auto needs! -Herb Chambers Toyota of Auburn

June 30, 2022

Great experience! Made an appointment and was taken in at the appointment time. The rep. made the whole experience quick and easy and I was out within 30 minutes. More

by wspitz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy you had a great service visit at Herb Chambers Toyota of Auburn! We look forward to seeing you at your next appointment! Thank you!

June 29, 2022

Waiting area is clean and comfortable, I have been a long time Herb Chambers customer, service was and always has been exceptional. More

by Jdtoolnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Jun 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're happy to heat that our crew here at Herb Chambers Toyota of Auburn could assist you and we hope to see you back here for all of your future automotive needs!

June 27, 2022

Absolutely AOne in every way. Very pleased with the great service and professionalism. I would not hesitate to recommend Herb Chambers Toyota!! More

by Sandramcgilvray
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver who picked me up and drove me to h
Jun 28, 2022 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear this, Sandra! Thank you for recommending and rating Herb Chambers Toyota of Auburn!

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