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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,162 Reviews

1,162 Reviews of Herb Chambers Toyota of Auburn - Service Center

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May 21, 2022

Transparency . I had a 10 k service done tire rotation and oil change . I doubt if anything was done on the tires still went home with the tire pressure light on More

by Mbachip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dat (Brian) Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Herb Chambers Toyota of Auburn responded

I'm sorry to read your negative feedback and would like the opportunity to discuss your visit with you, in hopes of correcting any mistakes that were made. Please contact me at your earliest convenience. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 14, 2022

Needed to have an overdue on my Ford Escape. Jim got all the info he needed about my vehicle so he could order the appropriate parts to do the service. He was very kind and caring. Plus the deal More

by tcox9439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Toyota of Auburn and we hope we can be of service to you again in the future. Take care!

May 13, 2022

Was amazing Very good service, fast and polite and with good communication skills Thanks a bunch More

by Robertkubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Toyota of Auburn responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2022

It was my first experience all employee are very nice . i must appreciate dat he was very friendly and cooperative.i recommend this place More

by Nisar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat
May 11, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting us here at Herb Chambers Toyota of Auburn! We appreciate your positive feedback and hope to see you again next time!

May 06, 2022

The service was good, on time with my appointment and very friendly personnel who waited onme More

by allisonema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
May 06, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we hope to see you again next time!

May 05, 2022

I have a Toyota RAV4 Limited Hybrid. Due to a new work from home lifestyle, my car sat more than it usually would have and as a result some red squirrels moved in. Alyssa, and the team More

by jlo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Herb Chambers Toyota of Auburn responded

This is what we love to hear! We're so happy that Alyssa stepped in and worked with you on fixing this situation. She is a huge asset to our team, and hope you feel comfortable reaching out to her with any future service needs. -Herb Chambers Toyota of Auburn

May 04, 2022

Great service, oil changed, flat tire plugged, rattle located and resolved. Would recommend this service department. More

by Dabbs817
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
May 05, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle! We appreciate your feedback and hope we have the opportunity to serve you again in the future!

May 03, 2022

Timothy was extremely helpful and very friendly. I felt comfortable upon meeting him and he was very attentive to my needs. More

by Palamoure5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy
May 04, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to leave us a review! We're so glad you enjoyed working with Timothy and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

April 28, 2022

Herb Chambers of Auburn are Always pleasant and they have things done in a timely manner. More

by Aliciarockwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Toyota of Auburn!

April 28, 2022

I had a good experience when my car was be. serviced. ,I will be back again. More

by Jenniferkaranja
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear this and look forward to seeing you again in the future! Thanks for your business, from all of us here at Herb Chambers Toyota of Auburn!

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