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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,149 Reviews

1,149 Reviews of Herb Chambers Toyota of Auburn - Service Center

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November 06, 2021

No pressure or upsell. Took care of what I requested and helped me plan out future repairs. Always very happy with the service dept here. More

by mandolin53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear this! Thank you for being a Herb Chambers Toyota of Auburn customer. We appreciate your support and look forward to seeing you next time!

November 05, 2021

The employee named James is honest, professional, correct and very helpful. I am very satisfied. More

by nikoglozheni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback! We're happy to hear you had a great experience working with James and we'll be sure to share these kind comments with him. Thanks for visiting Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

November 04, 2021

The customer service most notably Allyssa was very responsive and professionally handled. I was also made aware of an upcoming needed brake service which will be done during my next appointment. More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you, John! We're so glad Allyssa made this a memorable visit! We appreciate your five-star review for Herb Chambers Toyota of Auburn!

November 04, 2021

This place (Auburn MA) has the neatest and cleanest auto service garage I have EVER seen! Professional and customer friendly staff, and fast. 5 stars! More

by Dowjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for coming to Herb Chambers Toyota of Auburn! We appreciate your great feedback and five-star review!

November 04, 2021

I came in for the 30,000 mile Factory required service. All went well with the exception that the report said that my brakes were in great shape (in the green). However 3 months ago for a routine oil chan More

by markpe38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your honest feedback for the Herb Chambers Toyota of Auburn team. Please don't hesitate to reach out to us if you'd like to discuss this in more detail. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

November 02, 2021

I had my 15000 mile service. They were quick and efficient. I was very pleased More

by tamj568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Toyota of Auburn responded

This is what we like to hear! We look forward to seeing you at your next appointment!

November 02, 2021

Every one and every thing About the people and the service are excellent. I was serviced by James, who was very professional and customer focused More

by alpeshler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Toyota of Auburn responded

We can't thank you enough for your 5-star review! We loved seeing you at Herb Chambers Toyota of Auburn, and James and our team look forward to your next visit!

November 01, 2021

Excellent professional courteous conscience conscinsious timely great awesome Martin was excellent! Very knowledgeable and fair prices More

by Jgraff4012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Nov 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review of Herb Chambers Toyota of Auburn! We're glad to hear Martin & the team delivered excellent service and we hope we have the opportunity to work with you again in the future!

October 30, 2021

Martin was excellent! Friendly, professional service. Highly recommend Martin Herb Chambers Service Dept. Gold Star Martin! More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Nov 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to review your recent visit with us! We're glad to hear Martin delivered excellent service and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

October 29, 2021

Went in for service Alyssa has always been very helpful with myself and my daughter she does a great job with keeping customers happy and returning the service More

by Dwall127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad that Alyssa continues to earn your family's loyal business and we'll be sure to share your wonderful feedback with her. Thanks for being a Herb Chambers Toyota of Auburn customer. We appreciate your support and look forward to your next visit!

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