Kevin Kobel

I want to extend my heartfelt thanks to the Service Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the peopl Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the people in the Service Department. Unfortunately, I've had some very disappointing experiences with other dealerships in the Auburn area that left me feeling as though I was taken advantage. Herb Chambers has always been the complete opposite—honest, professional, and genuinely caring. Last week, as I was leaving a hair appointment, my check engine light suddenly came on, along with several other warning lights, including the brake indicator. I was understandably worried. Since I still work and rely on my car every day, I drove straight to Herb Chambers on Route 20. Even though I didn't have an appointment, they welcomed me in and took care of me right away. The relief I felt was tremendous. To Alyssa, Kevin, Julian, and every one of the service advisors who have helped me over the years—thank you. Your kindness, professionalism, and willingness to help mean more than you know. It's rare to find a service department you can trust completely, and I am so grateful that I found yours. You truly are the very best! —Dot Millhofer More

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Kevin was transparent and clear in all discussions regarding my car and I have always had a good experience at Herb Chambers. regarding my car and I have always had a good experience at Herb Chambers. More

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From the moment I arrived Julian greeted me warmly and made the entire process simple and stress-free. Julian and Kaitlin were knowledgeable, transparent, and took the time to explain exactly what my vehi made the entire process simple and stress-free. Julian and Kaitlin were knowledgeable, transparent, and took the time to explain exactly what my vehicle needed without any pressure or upselling. My car was serviced quickly, and the technicians did an excellent job. I really appreciated the regular updates and the attention to detail. The waiting area was clean, comfortable, and well-stocked, which made the short wait even better. More

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Very happy with the service. Kevin keep me updated and answered all my questions. Thank you. Kevin keep me updated and answered all my questions. Thank you. More

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Great service with a friendly staff. Everyone is personable and easy to deal with! Thank you for always being top notch! Everyone is personable and easy to deal with! Thank you for always being top notch! More

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Kevin was very friendly and helpful. He answered every question I had. My car was done in a timely manner. I'm happy with the service I received. He answered every question I had. My car was done in a timely manner. I'm happy with the service I received. More

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Muito bom o atendimento pessoas educadas atenciosamente local confortável só os valores um pouco caros pelo serviço um preço mais justo local confortável só os valores um pouco caros pelo serviço um preço mais justo More

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The service advisor was wonderful and answered all of my questions that I had and the service was quick. questions that I had and the service was quick. More

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Everyone that I dealt with was respectful and I appreciated that. I would recommend Herb Chambers. appreciated that. I would recommend Herb Chambers. More

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Toyota Auburn is a very good team of people who are looking to address all my concerns about my vehicle and they do their best to help me with suggestions and services to get the job done in a timely m looking to address all my concerns about my vehicle and they do their best to help me with suggestions and services to get the job done in a timely manner which benefits every body! Keep up the good work Toyota Auburn! More

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