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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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May 26, 2021

I am always satisfied with their service and sales. I highly recommend Herb Chambers Toyota of Auburn MA. I am on my third lease and love my Ravs. More

by Lauria5356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych, Andrew Christianson, Dat.
May 27, 2021 -

Herb Chambers Toyota of Auburn responded

This is so great to hear! Thank you for being a Herb Chambers Toyota of Auburn customer!

May 26, 2021

As always, service was top notch. After I mentioned that I had forgotten to check for a coupon, Alyssa applied a $40 discount, greatly appreciated. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Herb Chambers Toyota of Auburn responded

So glad to hear we could help you get the best out of your recent service visit! Thank you for taking the time to leave us your thoughtful review and five-star rating! We'll see you at your next appointment! - Herb Chambers Toyota of Auburn

May 25, 2021

Servixe reps are always polite and courteous. Service reps are always up front regarding costs. Repairs are completed with competence, and I have bever had any issues with completed repairs. More

by Vmichajlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
May 26, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer!

May 25, 2021

Excellent customer service. Minimal wait time and good attention to detail. Nice showroom and very well maintained garage and work bays. Would recommend for service. More

by G4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Toyota of Auburn responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Toyota of Auburn!

May 23, 2021

Brian Day Le took to service my car and did an outstanding job. He is very kind and helpful. Very punctual to get my car done...he is super man More

by marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Day Le
May 24, 2021 -

Herb Chambers Toyota of Auburn responded

We are so happy to hear that, Marion! Thank you for the glowing five-star review and for letting us know Brian was so helpful! We look forward to seeing you at your next service visit and appreciate you being a Herb Chambers Toyota of Auburn customer!

May 21, 2021

Great service people . Very friendly and expedient service . Happy with the amenities offered while waiting .Not so pleased with the sales team . Not very motivated 🙁 Purchased vehicle out of state More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat
May 24, 2021 -

Herb Chambers Toyota of Auburn responded

Deb, thank you for your honest feedback. We're glad to hear you always have a great experience with our service team! We strive to deliver this kind of service in every aspect of our dealership, please reach out if you wish to discuss your feedback about our sales team. Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 20, 2021

The service area is very well organized. The garage is very clean and well lit. They provide very clear information about what is needed and what the cost will be. They also have a very comfortable waitin More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dat Le
May 20, 2021 -

Herb Chambers Toyota of Auburn responded

Lynn, we are so happy to hear that you had a great time at Herb Chambers Toyota of Auburn! Thank you!

May 18, 2021

The service department is excellent!! They take great care of my car! I’ve been a customer for many years and have always been very happy with the work. It’s really easy to make an appointment, the work More

by Mommakaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your loyal business! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and are truly grateful for all of your support over the years. See you next time!

May 17, 2021

Service was great. Needed one of my Michelin tires replaced and completed same day and extremely short wait time. Martin Dodd was top-notch. I would highly recommend Martin and the team in Auburn for More

by Eire2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
May 18, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the great review and five-star rating! We're happy to hear Martin made the experience so positive and we appreciate having you as our customer! - Herb Chambers Toyota of Auburn

May 15, 2021

Martin gives me the confidence in knowing that my vehicle will be well-taken-care of at the most reasonable price. He fully understands the need of a retired person’s need to budget, and he respects that. Gl More

by PaulJurgelonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
May 17, 2021 -

Herb Chambers Toyota of Auburn responded

Paul, we are so happy to hear that you had a great time working with our team and especially Martin! Herb Chambers Toyota of Auburn is so happy that we can provide exactly what you need!

May 17, 2021 -

PaulJurgelonis responded

You’re very fortunate to have Martin on your team. I have bought four different new vehicles from your dealership. Think that’s true customer loyalty. Paul J. Jurgelonis

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