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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 12, 2020

I’m glad I bought my new Toyota from her chambers. They stick bye their word. The service is also very professionally handled. Thank you More

by Mr.jordanbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

Mr.jordanbrooks - Thank you for taking the time to share your encouraging words and kind recommendation of our dealership! At Herb Chambers Toyota of Auburn, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

December 11, 2020

The service writer / manager followed through in caring that my vehicle was serviced correctly. He was able to fulfill all service requests made. Prompt work. More

by Taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Dec 28, 2020 -

Herb Chambers Toyota of Auburn responded

Taco - Thank you for the great feedback! We're so glad you had a successful and positive experience here at Herb Chambers Toyota of Auburn. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Herb Chambers Toyota of Auburn team

December 01, 2020

Quick and easy service appointment as usual, no complaints at all. I scheduled a service appointment online, and they took me in as soon as I got there and was out within an hour. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych
Dec 22, 2020 -

Herb Chambers Toyota of Auburn responded

Michael - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Toyota of Auburn team

November 17, 2020

I have owned my Camry for one year and generally the service has been exceptional. In my most recent visit I did have to wait by my car upon arrival for about 8 - 10 minutes before anyone came to me. More

by ksullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
November 10, 2020

Always exceptional customer service at Herb Chambers Toyota Auburn! Diagnosed the problem, ordered the part, and done! Pleasure to deal with, always courteous and professional ! More

by kathie0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Herb Chambers Toyota of Auburn responded

Kathie0212 - Thank you for your kind words and for taking the time to share your positive experience with us! We're so glad to know that our team's efforts makes each visit a flawless one. We thank you for your business and look forward to working with you again in the future! - Herb Chambers Toyota of Auburn team

October 19, 2020

It's a pleasure having my vehicles serviced by the team at Auburn Toyota. They are friendly, professional and get the work done quickly and proficiently! My appointment was on time, so I didn't have to wa More

by dlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
October 19, 2020

I enjoy the fact that even without a scedualed appointment my service needs are allways met in a timely matter. Thanks to a great service department at herb chambers toyota of auburn mass. More

by Petelataille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Very Quick and Easy!!! Great Service!! From making the appointment online to pulling into the service bay in the rain, I was taken care of expertly and quickly. The waiting area was clean and relaxing. More

by emgarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
September 13, 2020

I purchased my Tacoma in 2018 and had the 10,000 mile oil change and maintenance. From the service writer to pick up was not a good experience. I hesitated bringing my Tacoma back for the 20,000 mile che More

by 2018 TaCoMa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
September 12, 2020

Chan was great does a great job at communicating with me. I also had my truck detailed and it looked like new Inside and out. I’ve used this dealership for 3 years now for all service and it’s been spot on e More

by Jaredwheelock100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
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